Hotel Al ponte dei sospiri

One GREAT hotel. Everything was 5 star. From front desk to fab room to hotel services to LOCATION!!!!!!!

We very much liked our room and the view was wonderful. The staff was very friendly and helpful. My only complaint was that the pillows on bed were old, hard and pretty uncomfortable. Please replace for future guests!

Amazing with a nice view and absolutely great location. we Had the handicap unit which is understandable because we were only there one night but it made the bathroom experience difficult. There was no place to put shampoo or soap in the shower at all. Overall we like the place and the location is great with water taxi being able to go right to the door. People at the hotel were very nice and accommodating.

The staff were nice enough. The room was large and in a great location, however the bathroom shower leaked through the floorboards into the bedroom and the hall, and there were bedbugs, most likely on the old drapery at the head of the bed. Both myself and my spouse left with horrid bites all over our bodies, but especially on our faces. The staff claimed that they had never heard a complaint about something like this before, but I'm not so sure about that.

Not enough nice words to describe how wonderful our experience was. Outstanding customer service, multilingual and friendly staff. Beautiful room with an even more beautiful view of interior canal and alley. Personalized breakfast served in the room at chosen time. The hotel is perfectly located withing few minutes of San Mark Square, Bridge of Sights (visible from our room) and Rialto Bridge. Very charming and romantic place with a classic Venetian decor. We had the best experience at this hotel.