Cyan Hotel de las Americas

We ate most of our meals at the hotel, fresh, good choice & service, reasonable prices too. The hotel arranged a Tango Dinner Dancing Show for us with hotel pick up & drop off - excellent.You can do money exchange there too, avoiding the ATM charges, rates are reasonable.

Front Desk staff is amazingly friendly and cooperative to customer needs. Location is central, safe and clean with eateries on walking distance

The hotel is in desperate need of upgrades. It feels totally neglected. I regret staying at the hotel. For a few dollars more I could of stayed in a much better hotel if I hadn't booked it. Very disappointed!

Perfect location to stay in Buenos Aires. Walking distance to so many places. Reception was very helpful. The only negative was the hotel bar. Staff were not bar savvy at all.

The room was clean although there was a mix up with an early check-in & an airport pick up. Not too helpful explaining where I was on the map but otherwise okay.

Needed a place to stay on our return to BA from a fishing trip. Our original choice was not available and the Cyan was close to Recoleta. The Cyan is in a good location and has seen better days.

The hotel's location was amazing: less than 5 minutes walking from the Colón Theatre and the Obelisk. The bed was very comfortable, though the air conditioner did not get the room cold enough. The breakfast was delicious, with a wide variety of options. The staff was friendly and helpful. I would definitely return to this hotel in future visits.

On arrival the porter was most helpful although the reception staff were a little stern. On the way to the room there was a bad smell in the corridors. The room was essentially clean except for small areas that had been overlooked which you would expect a top hotel to have dealt with. The hotel was clearly overdue for a bit of TLC. The breakfasts were good but short on cooked items where there was only scrambled egg and small sausages. Dinner was disappointing. Some items on the menu were not available, there was only one white wine of about the eight listed, and the hotel had no gin. The restaurant staff initially appeared miserable but improved overtime. It may have been more embarrassment than attitude, due to the lack of availability. The location was very good. The hotel advertises itself as 4 star, but in our opinion would struggle to make 3 stars. We would not use this hotel again.

Overall the hotel was nice and in a great location. The service was fabulous and very helpful. The clerk spoke very good English and helped me get situated for my vacation. The room was a little outdated and drab but still clean and very comfortable. Lots of restaurants and shops nearby and a supermarket around the corner for my water and soda needs. The Wifi worked great and the room had a small refrigerator.

It was a excellent experience