Hotel Imperial

Freundliches Personal, gutes Frühstück, ideal gelegen am Eingang zur Altstadt

Die Lage ist wirklich 1A in einer wunderschönen Stadt. Die Grundfläche des Zimmers war zu gering. So ein kleines Zimmer habe ich nicht erwartet. Aber insgesamt waren wir zufrieden mit dem Hotel.

The hotel is generally nice and very conveniently located. Personnel is a bit indifferent with women tending to be more friendly than men. Overall I would recommend it.

Great location, a fabulous five star breakfast (really great breakfast!), friendly staff, clean room. Would stay again!

Rooms were poorly cleaned. Breakfast was good. Location good. No coffee or tea in room. Definitely not worth 4 star rating. Hotel will undergo major renovation starting Feb 2020 so things should improve.

Location is excellent - management is rude. The hotelroom had an odd smell, and I was told by the manager to "Speak to the cleaners in the morning". Very surprising remark from a 4 star hotel - as the manager wants to be absolved of any responsibility. Fortunately a comparable room was offered that did not smell, after the manager told her colleague to go check if I was having hallucinations. I am surprised that in this day and age in the center of a big city people still lack basic customer service training. The rooms also lacked the standard things you would expect to receive from a hotel of such an establishment such as razors or toothbrushes, but after seeing the managers, I knew this is a place you need to manage your expectations. Otherwise everything in old town is within walking distance, cabs can easily reach the location, and we were able to move around very easily from the hotel. Book elsewhere, and only chose this location if you are on a budget

Great hotel in a quiet location in the old town. Friendly staff, clean room. Spoilt for choice at breakfast. Would definitely stay again.

A lovely hotel n the old town. Good for sightseeing and everything in easy reach. Amazing breakfast .