Cyan Americas Towers Hotel

It was really good. Everything is close. Very convenient location. The breakfast buffet was really good. Big restaurant at the Hotel.

Good location for walking to Puerto Madero, Plaza de Mayo etc and the Galleries Pacifico. Busses run past the hotel if you're not into exploring by foot. Reasonably friendly (male) reception staff; free map offered at check-in. No city brochures in sight so do your own research on what to see and do. Large lobby with free water and biscuits. It's an older style building but more than adequate for the price. Good sized room with a good sized bathroom - shower over the bath. The bathroom definitely needed some refurbishment. Good, heavy curtains to keep the room dark; the aircon was good (and needed after a day in the sun). Buffet breakfast was terrific - fruit, pastries, toast, hams, salamis etc.

The Cyan Americas Tower Hotel is conveniently located just a block from the widest street in the world, 9 de Julio Avenue. It is only 8 blocks from the famous Obelisk and Plaza de la República as well as a short walk to many other sites, in addition to three subway lines nearby. The complimentary breakfast selection was great and the staff was helpful. Even though we were on Floor One (second floor) with the window facing the street, it was generally quiet.

Overall, very nice stay. Reception desk was very accommodating.

Most of staff looked like they didn't care about the guests and like they hated working there. At check-in the person at the desk didn't even bother speaking to us apart from saying keywords like "passport" and "room key", he didn't even look at us, and he asked us to walk back and close the entrance door which we accidentally left open after entering loaded with three pieces of luggage each. The mattress and pillow were way too soft and destroy your sleep. Especially the bed's headboard that was shaking and hitting the wall every time you moved on the bed, thus making constant noise. The card reader of the room door did not work since the first moment we checked in and instead of being moved to a different room directly, they said they would send someone to fix it. Obviously they didn't fix it and they only offered to move us to a different room on our last day. The extractor fan in the bathroom didn't work either. Sometimes in the middle of the night there was loud noise from the external units of air cons from other rooms. The only good thing about this hotel was the breakfast that offered a decent amount of choice (compared to other places in Argentina where you only get toast and jam pretty much). But they managed to destroy this too by washing up the dishes by hand right behind the breakfast bar, making a constant loud noise the entire time you're having your breakfast. The location walkable from both Recoleta and Plaza de Mayo.

Good hotel, clean, effective, and a good hotel for the price in an area that has easy/central access to a number of very nice areas of the city to visit. Didn't quite feel like a 5 star hotel but you will certainly have a nice stay here.

Generally speaking the hotel is good with some details in the room furniture (scratches, damages). Dining menu is short but breakfast was good.

Front desk/reception personnel outstanding, room smelled like cigarettes, not enough amenities, WIFi was not good, lost signal many times in my room and by the bar no sjgnal, no iron so if you have a meeting early morning you arrived late at night laundr service will not have it ready for you next morning.

Just a one night stay on our way back, but the hotel was nice, went to the wrong hotel at first but we're politely pointed in the right direction. Beds were comfortable, clean room, best sleep before leaving for home.