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Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

4.0 star property
All-inclusive property with full-service spa, connected to the convention center, near Cortecito Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

Exterior
Private beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, free minibar, in-room safe
Premium bedding, pillowtop beds, free minibar, in-room safe

Reviews

7.4 out of 10

Good

Popular amenities

  • Casino
  • Bar
  • Pool
  • 24/7 front desk
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • Casino
  • 13 restaurants and 2 beach bars
  • 20 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
  • Health club
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Sofa bed
  • Private bathroom
  • Separate sitting area

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Suite (Connecting)

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite (Connecting)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Sofa bed
  • 840 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 1 Queen Bed OR 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Junior Suite Garden View Single

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View Single

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Junior Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Premium Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillowtop bed
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

Flat-screen TV, foosball, MP3 dock

Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Sofa bed
  • 355 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Garden View

Superior Junior Suite Garden View | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillowtop bed
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Flat-screen TV, foosball, MP3 dock

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Sofa bed
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Beachside

Romance Suite Beachside | Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rooftop Jacuzzi Terrace Junior Suite

Rooftop Jacuzzi Terrace Junior Suite | View from room

Rooftop Jacuzzi Terrace Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Pillowtop bed
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Luxury With View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Luxury With View

  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Suite Deluxe With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Superior With Garden View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Executive With Partial View

  • Sleeps 1
  • 1 King Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Double Suite Luxury With View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Luxury With View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Triple Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Premium With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Single Suite Deluxe With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Junior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Executive With Partial View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Premium With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000

What's nearby

  • Cortecito Beach - 3 min walk - 0.3 km
  • Casino Avalon Princess - 6 min drive - 2.6 km
  • Cocotal Golf and Country Club - 11 min drive - 6.3 km
  • Los Corales Beach - 14 min drive - 4.5 km
  • Bavaro Beach - 28 min drive - 9.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬7 min walk
  • ‪Helios Restaurante - ‬4 min walk
  • ‪Hemingway Bar - ‬6 min walk
  • ‪Guayacan - ‬4 min walk

About this property

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

Placing you within a 5-minute walk of Cortecito Beach, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. La Catedral, one of 13 restaurants, serves local and international cuisine and is open for breakfast and dinner. Other highlights at this all-inclusive property include 2 beach bars, a casino, and a nightclub. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 672 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 13 restaurants
  • 20 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Free supervised childcare/activities
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Sailing
  • Rafting
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Skydiving
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Foosball
  • Use of nearby fitness center
  • Golfing nearby
  • Windsurfing nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (605 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 66 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 6 outdoor pools
  • Arcade/game room
  • Casino
  • Full-service spa
  • Nightclub
  • 8 casino gaming tables
  • 8 casino slot machines
  • Casino VIP room
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Single sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Catedral - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
La Paisana - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
La Lola - This theme restaurant specializes in Spanish cuisine and serves dinner only. Open daily.
Bambu - Overlooking the garden, this theme restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for USD 50 per person, per day
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts major credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Room service is available 11 AM-10:30 PM at no additional cost and from 10:30 PM to 11 AM for a surcharge.

Also known as

Grand Palladium Bávaro Suites Resort
Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana
Grand Palladium Suites All Inclusive
Grand Palladium Bávaro Suites All Inclusive Punta Cana
Grand Palladium Bavaro Resort Spa
Pallaum Bávaro Suites Inclusi

Frequently asked questions

Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.
Is there an onsite casino at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, the 1500 square-foot casino features 8 slot machines and 8 gaming tables.
What is there to do at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, rafting, and skydiving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Grand Palladium Bávaro Suites Resort & Spa - All Inclusive also has 2 beach bars, a casino, and a nightclub, as well as a private beach, a waterslide, and a sauna.
Are there restaurants at or near Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, there are 13 onsite restaurants, featuring local and international cuisine and garden views.
Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grand Palladium Bávaro Suites Resort & Spa - All Inclusive like?
Grand Palladium Bávaro Suites Resort & Spa - All Inclusive is located on the waterfront in Bávaro, a short 15-minute walk from Aromas Museum and 3 minutes' walk from Cortecito Beach.

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Alberto, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Wanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio
Tremendo servicio y atencion.
Edwin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nector, 3-night trip
Verified Hotels.com guest review

6/10 Good

Younis, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

kathia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gran resort , exelente servicio , deliciosa comida y tenes todo para pasar en familia unas vacaciones increíbles . Lo recomendamos para toda la familia y dejamos constancia que volveremos !
daniela fernanda, 6-night family trip
Verified Expedia guest review

6/10 Good

Im usually not one to complain, but after a lot of research i booked this property for our family vacation. I have to say it wasnt great at all... Cons: Food was absolutely horrible. I was actually shocked at how bad the food was. La Uva by the beach there was literal roaches on the bread. Food was not covered and filled with flies on it. All buffets we similar to this situation. I get it stuff happens, but honesty get clear covers to cover the food and keep them safe from creepy crawlers. Food was old there is no denying that. Desserts were old tasted like literal cabinet. Like it was in a cabinet for 2 years. Which makes no sense being that there is so much movement of food from all the ppl there. Which had my husband and I questioning do they just buy old food at a discount price?? It was disgusting to say the least. STAFF.. Honestly pretty rude at times and some were great, but i guess that happens. Maybe it was the language barrier as really no one speaks English. We asked for basic things like toothpaste and we never got it. We really never got anything we asked for. We would chase the cleaning ladies down for towels and water. It was a bit absurd. Cleaning - they never really cleaned. I would leave the dirty towles on the floor in a pile and they would never take them. One day i took the towels to the cleaning lady made her open a bag and helped her to put them in and get new ones. And even with the sign on the door to clean it usually never happened.
James, 10-night family trip
Verified Expedia guest review

4/10 Fair

Cats in one of the restaurants and the service was one of the worst I ever had I visited plenty of resorts in punta Cana and I felt the costumer service was one of the worst
Dolores, 4-night trip
Verified Expedia guest review

2/10 Poor

Christian Jurgen Wagner Di, 6-night trip
Verified Expedia guest review

8/10 Very Good

Very good experience, issue is very bad condition in Room. No Toilet flush working, no lock, no lights are working, no out lets are working, i have paid for premium room but still facing issues.
vishal, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Dominique, 3-night trip
Verified Expedia guest review

6/10 Good

Zulfikar, 4-night trip
Verified Expedia guest review

6/10 Good

Nigel, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

We had a wonderful stay. I wish there was more nightly entertainment, and kids activities.
Richard, 3-night family trip
Verified Expedia guest review

2/10 Poor

I recently visited Playabachata Bahia de Maimon from August 16 to August 20, 2024, and it turned out to be one of the most disappointing hotel experiences I’ve ever had.First, the condition of the rooms was absolutely unacceptable. The bed had noticeable stains, the walls had significant cracks, and worst of all, the room was infested with bed bugs and other insects. The shower was barely functional, and the presence of black mold was particularly alarming. This was especially concerning because two members of my family, including my son, have severe asthma, and exposing them to such an environment was extremely dangerous.The hotel did offer alternative rooms, but unfortunately, these rooms had the same issues—mold, insects, and general disrepair. Even the so-called “better suite” they offered was just as bad. The fact that they thought these accommodations were acceptable is beyond understanding. When I tried to address these issues with the hotel staff, they were unhelpful and dismissive. They suggested that I contact Expedia for a refund, but when Expedia reached out, the hotel refused to approve it, despite the clear and serious health risks we faced. This lack of accountability and care for their guests is unacceptable. I was forced to leave the hotel because it was simply unsafe for my family to stay there. It’s clear that the management is more interested in making excuses than actually providing a safe and comfortable environment for their guests. If you're considerin
NJTECHLAND, 3-night family trip
Verified Expedia guest review

2/10 Poor

Chanel, 4-night trip
Verified Expedia guest review

4/10 Fair

I had an issue with my room since the first day. The door wasn’t easily unlocked unless you tackled it. I had to go to the lobby three times to report it since over the phone there was no help. They said they fixed it, yet I had to go the next day for the very same thing. I was on my honeymoon with my wife and not being able to get into our room when we needed to was one of the most frustrating experiences I ever had in a resort, and the lack of caring from the Guest Service department was the most disheartening thing.
Dewyn, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Staff unhelpful not kindness in the restaurant staff very distracting talking by the pool you have to ask them what you want to drink many times the beach was Great and the food good too thank you
Soraya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The grand palladium was by far a great choice we met some very nice prople also we met some nice driver's who really helped is out alot !!! Didn't like how they try to convince you to get a time share would've been nice if they told us that's the reaso why they would pick you up in the morning for breakfast!!! But overall it was a great experience
roselyn, 4-night romance trip
Verified Expedia guest review

6/10 Good

Karim, 4-night trip
Verified Expedia guest review

10/10 Exceptional

José Alberto, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Natia, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Everything was great
Betzy, 3-night trip
Verified Expedia guest review

4/10 Fair

The resort is old school Rooms looks old Food is OK Employees are nice
Denisse, 6-night family trip
Verified Expedia guest review

General property information

Travelers Say
"There were many pool options to choose from Great evening shows. Reservation restaurants food was great."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM