Nestled in a shopping district, ibis Rotorua offers an eco-friendly retreat near Polynesian Spa. Explore the nearby attractions or unwind in the garden, and take advantage of dry cleaning/laundry services to refresh your wardrobe. With bike rentals on-site and access to a nearby indoor pool, this hotel is perfect for active travelers.
Reviews
8.08.0 out of 10
Very good
Popular amenities
24/7 front desk
Connecting rooms available
Electric vehicle charging point
Laundry facilities
Air conditioning
Free parking
Main amenities (12)
Daily housekeeping
WiFi in the lobby
24-hour front desk
Air conditioning
Garden
Communal living room
Front-desk safe
Water dispenser
Laundry service
Self-serve laundry
Concierge services
Luggage storage
Feel at home (6)
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Daily housekeeping
The current price is $107
$107
includes taxes & fees
$93 per night
Feb 28 - Mar 1
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Twin Room, 2 Double Beds, Lake View
Twin Room, 2 Double Beds, Lake View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
237 sq ft
Lake view
Sleeps 3
2 Double Beds
View all photos for Room, 1 King Bed, Lake View
Room, 1 King Bed, Lake View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
237 sq ft
Lake view
Sleeps 2
1 King Bed
View all photos for Twin Room, 2 Double Beds, City View
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
What's nearby
Eat Street - 2 min walk
Tamaki Maori Village - 11 min walk
Rotorua Central Mall - 12 min walk
Polynesian Spa - 14 min walk
Skyline Rotorua - 6 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 14 min drive
Restaurants
Pig & Whistle Historic Pub - 6 min walk
Lone Star - 1 min walk
Third Place Cafe - 8 min walk
Social Club - 4 min walk
Brew | Craft Beer Pub - 2 min walk
About this property
ibis Rotorua
Ibis Rotorua puts you within a 10-minute drive of Skyline Rotorua. Free self parking is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and segway rentals/tours. Fellow travelers love the comfortable beds and helpful staff.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai
At a glance
Hotel size
145 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Free offsite parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Water dispenser
What to do
Access to nearby indoor pool
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Segway rentals/tours nearby
Ziplining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Communal living room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 36
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
WiFi is available in guestrooms for NZD 10.00 per 24-hour period (rates may vary)
WiFi is available in public areas for NZD 10.00 per day (rates may vary)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua
Frequently asked questions
Does ibis Rotorua offer free cancellation for a full refund?
Yes, ibis Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Rotorua?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at ibis Rotorua?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at ibis Rotorua and nearby?
Have fun with nearby activities like hiking, horseback riding, and mountain biking. Additional recreation nearby includes segway rentals. Enjoy amenities like a garden and access to a nearby indoor pool.
What's the area around ibis Rotorua like?
Ibis Rotorua is in the heart of Rotorua, a short 2-minute walk from Eat Street and 6 minutes' walk from Rotorua Night Market. Travelers give top marks for the hotel's prime location.
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ibis Rotorua Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
Feb 23, 2025
Comfortable stay
We enjoyed our stay, room was small but big enough and comfortable. A couple of issues we raised were dealt with promptly and with a smile. Would stay again.
Gaylene
Gaylene, 2-night trip
10/10 Exceptional
Jan 11, 2025
Good location easy walk to many different restaurants. Breakfast was good also.
Michael
Michael, 1-night trip
10/10 Exceptional
Feb 7, 2025
Great lake views and desk space to work on laptop from - looking out at lake.
Not much floor space in the twin room and the bathroom was basic and compact but everything was very tidy and adequate.
Mandy
Mandy, 2-night trip
10/10 Exceptional
Feb 6, 2025
A break away in Rotorua
I quite enjoyed my stay at the Ibis Rotorua . Handy location to the lake . Simple but clean , tidy and warm . Staff were friendly and check in easy . I opted for the breakfast which is usual hotel spread but it had been there for a while so the hot food was a bit dried up . Otherwise my stay was great 🙂
Andrew
Andrew, 1-night trip
8/10 Very good
Dec 28, 2024
Good location and spec - no frills but good
christopher
christopher, 2-night trip
6/10 Good
Feb 17, 2025
Ok room. Very squashed. Carpet obviously dirty pathches. Mark on shelf which looked wet but was hard like dried glue or similar.
Verified traveler
1-night trip
10/10 Exceptional
Nov 23, 2024
Very clean pleasant room. Great location and easy parking.
Scott
Scott, 2-night trip
8/10 Very good
Oct 30, 2024
Great place to stay just across from the waterfront and only 2 mins walk to main restaurants
Gavin
Gavin, 2-night trip
6/10 Good
Jan 29, 2025
We booked a king bed room and were given a twin double, not happy about that. The booked breakfast was less than average and disappointing.
The room cleanliness/ servicing was good
Location was good
Hotel condition average
Would not recommend hotel
Geoff
Geoff, 2-night trip
8/10 Very good
Jan 17, 2025
Very comfortable, facilities were great when you consider you cam use the attached Novotel too. The service at the lobby especially at checkin was shambolic withnone person trying to check everyone in and out, a duty manager came out to help her out and saved the day, but still had to wait for half an hour with no updates after habing to wait for the room (this was way after the checkin tome too).
Louise
Louise, 4-night trip
10/10 Exceptional
Oct 16, 2024
Great location, modern, good amenities
Dean
Dean, 1-night trip
6/10 Good
Jan 8, 2025
Ibis Rotorua
Check-in was very slow. We arrived 10 minutes before our scheduled check in time of 2:00 pm and had to wait an additional hour before our room was ready. There was a long line at reception until at least 6:00. Parking and laundry facilities were free and the location was good (close to lake)
Leslie J
Leslie J, 1-night trip
10/10 Exceptional
Sep 30, 2024
Great location, close to lakefront and easy walking distance to many restaurants and bars.
Tony
Tony, 2-night trip
10/10 Exceptional
Nov 10, 2024
Comfortable bed warm room. Good service for the down turn in our economy!
Dame Areta
Dame Areta, 1-night trip
4/10 Fair
Dec 28, 2024
Room poorly lit, no/bad toilettes, room not good, service not great. Only plus was the location
Swagata
Swagata, 2-night trip
8/10 Very good
Nov 2, 2024
Suited us perfectly. Conveniently located to a conference we attended
Close to food, shops, parking and lake view. Affordable.
Emma
Emma, 2-night trip
10/10 Exceptional
Oct 20, 2024
Location is central.Many dining options around the area. All staff is very friendly.
Saba
Saba, 2-night trip
8/10 Very good
Jul 15, 2024
Good stay and location is very convenient to everywhere
Argeo Jasper
Argeo Jasper, 1-night trip
8/10 Very good
Sep 25, 2024
The night waiter was incredibly helpful and the bed was comfy. Great for its price
Verified traveler
1-night trip
2/10 Poor
Jan 7, 2025
Solid 1 star hotel.
Ibis Rotorua was terrible. Rooms were not ready until 2.5 hours after checkin time. Room was dirty and had very stained carpet. Broken chair in room. Could not enter building from downstairs carpark after 7pm as card reader was not working, had to walk up to street level and enter through front door. I would not recommend staying here.
Lee
Lee, 1-night trip
10/10 Exceptional
Jun 30, 2024
Nice rooms, great location, close to heaps of restaurants
Kelly
Kelly, 1-night trip
10/10 Exceptional
May 22, 2024
Great place to stay close to town and eat street
Kelsi
Kelsi, 1-night trip
8/10 Very good
Aug 14, 2024
Ideal location. Staff were friendly and accommodating. Pleasant stay.
Amanda
Amanda, 3-night trip
10/10 Exceptional
Oct 31, 2024
Well priced. In town. Staff were good.
No milk in room. Would be good I was asked if I wanted any at check in.
Comfortable stay for a couple nights.
Mark
Mark, 2-night trip
2/10 Poor
Jan 17, 2025
No keycards for 2 days
When we arrived in the early evening, they could not check us in because they couldn't make keycards. The had us and many others in the lobby area, for some time. We went out for dinner and came back around 10. They still had not figured out the keycard issue, they let us into our room, but could not issue a keycard. Next morning, still no keycard, in the evening they finaly had keycards for some rooms. We were one of "the lucky ones" who finally got a roomkey.
Hotel parking spaces were very limited. fortunately street parking was available and free of charge.