Homewood Suites by Hilton Knoxville West at Turkey Creek

The pull out couch was broken. My 17 yr old twins had to sleep on it backwards. We we totally taken advantage of with sky high pricing do to spring break. Hotel in bad condition.

Hotels.com didn't provide accurate pictures and based on those pictures we chose this hotel. I is not as listed and had we known, we would have chosen a different hotel. The hotel was nice and clean and staff were friendly. The breakfast was atrocious and the milk was spoiled. There is no indoor pool on site as listed. Hotels.com let us down.

Our suite was nice and the area is very nice especially for the price. We had to depart for airport very early and did not eat breakfast. The only amenity we were looking for was the hot tub. There is none available. Evidently the hotel says you can go to Golds gym if it was open (within a driving distance) but it closes at 8pm on Saturdays. It was 8pm when we asked hotel staff where is the hot tub in the pictures? So no hot tub. We were bummed. We would have stayed elsewhere if we knew in advance. The outdoor pool (reasonably so) was closed for winter. However, although it was dark and raining during our arrival; the outdoor pool area does not look like pictures in ad.

The trip was great. The photo for this hotel was not taken at this hotel though, and gives the wrong impression. Great restaurants close by. Bed was very comfortable. WiFi was good enough to stream HD from Amazon. Kitchen in the room had a large pot, skillet, and saucepan. Not what I would call fully stocked, but sufficient for basic cooking. No oven in room, just microwave and two-burner stove top. Good water pressure in shower and plenty of hot water. Comfortable sitting area. The provided breakfast was decent with hot and cold options.