Le Meridien Dallas by the Galleria

There was a fire on Saturday night around 11pm, so the guest had to evacuate the building. Upon returning to my room, I was unable to sleep soundly due to the noise at the bar downstairs, I was located on the ninth floor.

Great staff

Stayed here to be near the hospital where my mother had surgery when the Westin was booked, and ended up only needing to stay here one night. Overall I’d say it’s a solid 3 but could be 3.5. Clean, fairly nice rooms and lobby area. When I got there the bar was opened and looked like a good spot but I was tired and went up to my room. Got there and the smoke detector was beeping with a low battery so called the front desk and took about 20 minutes for a guy to show up to replace it. Everything else in the room was fine. A lot of the lamp lights in the room are LED I suppose to go with the modern decore but yikes. Called down the next morning to see about the breakfast and they said it was open until 11. I went down at 9:50 and it was already completely put up. The lady at the front desk who told me 11 rushed over and spoke to the kitchen, chef came out and said he closed up early because only two people had come to eat but would make me anything I wanted. I didn’t want anyone to go to major trouble so I just asked if I could get some coffee and if they had a bagel or muffin or something already made and left over. He was very nice, got me a bagel and cream cheese with coffee, and welcomed me to sit in the dining area, was very nice at attentive for the time I was there. Wasn’t a bad experience but too many 4+ hotels right in that area to probably stay here again.

Makes you pay for parking on top of the nightly stay amount which is crazy. I parked on street and they STILL charged me for parking. Also i prepaid for my room and wasnt notified about and deposit till i walked in the building! Deposit was about 80% of the actual room cost. Dont get deposit back till 7-10 business days like thats crazzyyy! Keep in mind my room was prepaid !

I’ll be here a long time and they r very accommodating

Nice hotel but, with the excuse of COVID 19, they don’t clean the rooms and they don’t inform you in advance either. They terminated most of the personnel.

Wonderful stay for one night of business. Hotel was clean and safe. Guest services was awesome!! Miguel and Jesús were so nice and helpful. This is definitely my hotel of choice when in Dallas for business again. Thanks everyone!!

Service was great, there was a little of a wait to be checked in, but the gentleman was quite sincere. The bed was very comfortable and things seemed quite clean. My refrigerator didn’t work at all, there was standing water in my shower, and a set of bed side lights was constantly flickering. The bar area was nice, the bartender was absolutely delightful. The only negative in that area is there were quite a few gnats. Even afterwards in the seating area away from the bar there were gnats. Being a repetitive visitor, this is probably the poorest visit.

Very nice hotel and great location. Hard to tell much more due to most services closed due to Covid requirements.