Upon arrival the front desk personnel were very friendly and accommodating, getting us checked in quickly and offering bottled water and cookies.
We asked for a ground floor room, and even though they had already set us in a second floor room, they rearranged things to put on the ground floor.
The included breakfast is just what you'd expect from this class of hotel, but unlike some, here the pastries and breads were kept fresh and not stale, the fresh cooked potatoes were actuall delicious, and the attendant kept the area meticulously clean and well stocked. Also, breakfast starts at 4:00am which is nice since most start at 5:00am.
Least favorite thing: the tv system is laborious to choose a station, and there's no commercial free movie stations to choose.
Most favorite thing(s):
1) The staff is very friendly
2) our big king sized bed mattress was extra comfortable with plenty of good pillows.