Hawthorn Suites by Wyndham Louisville East

The hotel was great, but in reservations, there was a price listed to "included parking". There was no need for this added charge but I found that out after the fact.

Great location. Friendly, helpful staff! Comfortable and clean! What more could you want?

The breakfast was hot and was actually not bad. Beds were comfy and clean. No complaints besides the swimming pool isn't in the hotel but across the street. Would stay again but not for the pool...

The hotel was not as clean as it could have been. The staff was very helpful in changing our room due to our air conditioning unit was very loud and vibrating our bed. The breakfast food could have been better so once was enough.

I will never stay at this hotel again. The cost of the room was charged twice and I was told nothing could be done until two days later when the manager would be in, the mini refrigerator did not work, the phone in my first room didn’t work, both smoke alarms in my first room went off at 6;30am and we had to go down to the lobby for help because the phone in the room didn’t work. We were moved to another room which was not properly cleaned before we were moved into it. Upon speaking with the manager she offered a discount for all of the issues we had. We learned as we were checking out the discount we were given was $12. The next trip I make to this area I plan to stay at another hotel or an Airbnb.