Mansingh Palace

Theme of this hotel to make guest feel like a palace. This group having three properties Jaipur , Ajmer & Agra. Compare to modern hotel segment like Radisson , Holiday inn etc., it seems dull but for a night if you like to feel in a historic days , choose this hotel to go back in past.

The hotel is obviously used significantly by tour groups visiting the Taj Mahal. Must people I suspect stay only for one night hence high turnover of customers. The room we were allocated faced onto a very busy street and intersection. The noise generated by traffic went well into the early hours and constant horns. The room had no double glazing. While quite spacious accommodation, the internet was intermittent. Caution if with children. Our room was on the 4th floor and window could open wide. Safety issue. Breakfast was reasonable and typical at Indian hotel. Staff on the desk were not overly knowledgeable and in fact did not even know that the Gatimaan Express trains to Delhi ran from Agra in the evening. Not a cheap hotel. Various eating places close by. Including a Pizza Hut! About 1km or so from Taj Mahal. Busy road intersection.

Nice on the whole

Rooms a bit dated. It was supposed to be a smoke free room but when I checked in the cleaners had not cleaned the room properly, cigarette ash all over.

Nice hotel with nice rooms

People were curtsies and friendly. Lobby and room were comfortable. In my contract it said Wi-Fi, when I checked in, I was told Wi-Fi is available in the lobby only. Next day I ran into Mr. Agarwal (managing director) and brought it in his attention. He got it fixed quickly. Overall it was pleasant stay. I would recommend this place to my friends and family.

The experience was uncomfortable. The hotels looks great as you enter the reception. When you book it says free Wifi however it is not true. It took me 10mins to make the receptionist to prove that it is included.The rooms are outdated and not clean. The bathroom has very unpleasant smell and the towels were damp which made it very uncomfortable stay. The surroundings area is not great however close the Taj Mahal and Red Ford which serves the purpose. While having breakfast found cockroach and food doesn't taste fresh.

What amazing staff. Security men make you feel safe, doorman in spiffy uniform makes you feel welcome, Check in staff get us up to our rooms with no fuss and at 9pm say ' hello Mrs .... ' How do they learn 200 names a day? Maintenance men arrived and sorted out minor repair in seven minutes. Poolside waiter couldn't have been nicer. Breakfast waiters ready to get you anything. Even lady who cleans loos downstairs spent five minutes helping brush daughters knotted hair, oh, and a late check out given for no charge and with a ready smile. Pool was lovely and empty, rooms were cool, location fine for tuktuk anywhere, but it's the staff that make his place. They do appreciate tips and deserve them, but you never get the impression that that is why they're so kind. Makes agra seem even more overwhelming as soon as you get through the gates.