Villa Florentine

Personal teilweise unbrauchbar. Keine Klimaanlage, da irgendwas „umgestellt “ werden musste. Keine Entschuldigung kein“Guti“! Morgen kein Kaffee am Empfang, respektive beim Abreisen. Total überfordert!!!

Extremely friendly and competent staff. Food in restaurant Terrasse was fantastic and we had best foie gras ever. Overall relatively expensive and the room (Junior Suite) was nice, clean and functional but not really exceptional - and no view at all, which was disappointing for a Junior Suite.

das personal ist sehr freundlich und hilfsbereit. das hotel ist, obgleich relativ neu (1993) renoviert / von einem kloster umgewandelt, altmodisch und nicht sehr ansprechend. der blick über lyon ist sehr schön. leider liegt es auf einer anhöhe mit steilem aufstieg! ältere leute werden ein taxi nehmen müssen. das frühstücksbuffet ist reichhaltig, es gibt einen pool etc. für die nächte reise für mich aber nicht wirklich erste wahl.

Not as expected: rooms on pictures look much more attractive. They also badly need an upgrade, looked as if from 1990s to us. Didn't get the room cleaned on 1 of our 3 nights when we returned to the hotel in early afternoon. The swimming pool and the relaxation area around are beautiful.

Beautiful hotel, amazing view. Staff was friendly and we appreciated their suggestions regarding what to do on the one rainy day we had while in Lyon. The hot tub and pool area was exceptional, as was the hotel restaurant. I'd highly recommend eating at that Michelin starred gem. The only negative about the hotel is that it is very high up on the hill so if you go to the old town there are many stairs. Wasn't an issue for us, but if someone were handicapped that could be a major issue. Although the hotel could easily request Taxis for you as needed.