No amenities listed were available. Pillows horrible. No one came by to clean the room. No Microwave in the room. Service brought up Microwave but did not hook it up. Spa service was not available. Horrible experience for the price
Montiquita, Reise (2 Nächte), 10. Apr.. 2021
We booked this hotel for a family stay while we were in the Dallas area for a long weekend. The design and finish of the hotel are nice. The rooms are very small, ours was roughly 12x12. We were also woken up at 2 a.m. on the first night by drag racing outside our window. Our room wasn’t cleaned and they said that was due to COVID restrictions and we had to request a cleaning. We requested a cleaning two times and it never got done. We also tried to eat at the restaurant/bar but the food was very small, bland, and very expensive. I was also not crazy at paying $25/night for parking. Overall, I would not stay here again.
Douglas, Familienurlaub (3 Nächte), 9. Apr.. 2021
Loud-Not Pet Friendly
Easter weekend with the family. So loud at night we could not sleep. Wanted “pet friendly” and we had to walk our dog along the busy road to find grass. Chairs in room were not comfortable. Had to go to the lobby each morning for coffee that we had to wait for because they were always out or low. Ran out of to go coffee cups first morning.
Craig, Familienurlaub (2 Nächte), 2. Apr.. 2021
The hotel is absolutely stunning! As an interior designer it was a joy to stay in such a well thought out hotel.
Romantikurlaub (1 Nacht), 8. März. 2021
Decent room but no amenities such as mini bar or coffee pot. Charge $100 for "incidentals" but never figured out what those were.
Joe, Reise (1 Nacht), 6. März. 2021
Wonderful romantic stay
This was a beautiful hotel with incredible front desk service. We had complimentary wine at check in and coffee at check out. We enjoyed the on site restaurant which had an amazing Valentine's Day menu and great service. The soaking tub in our room was a real treat. Parking was convenient and free.
Joel, Reise (1 Nacht), 14. Feb.. 2021
Overbooked, no restaurant, no valet, NO FOOD, no room lotion, or other amenities, no water, PAID TOO MUCH FOR NO SERVICE AND NO FOOD!!!!!
Dogs everywhere BARKING ALL NIGHT,
TRAINS RAN ALL HOURS,
INTERNET KEPT GOING OUT!
Laura G., Familienurlaub (2 Nächte), 14. Feb.. 2021
I am such a fan of all Kimpton hotels. I’ve stayed in the Kimpton Mónaco in Philadelphia. And this one in Dallas was as amazing. I had an absolutely amazing time. Such a great getaway spot with such a luxurious feel. 10 out 10 recommended!
Romantikurlaub (3 Nächte), 12. Feb.. 2021
Nicely located, comfortable, clean and courteous staff
Urlaub mit Freunden (1 Nacht), 5. Feb.. 2021
The design is great, location to downtown and Deep Ellum is perfect and the rooms are super clean. We selected this location based on their Covid cleanliness plan and very pleased. Front desk staff was excellent!
Urlaub mit Freunden (1 Nacht), 2. Feb.. 2021