Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hotel was decent with basic amenities however the bed was uncomfortable, pillows and sheets very low quality for the type of hotel. My room was not serviced on the second day (I did not leave the do not disturb sign on), leaving me with no clean towels. Took front desk / housekeeping an HOUR to bring me two towels. Hotel lobby snack area had very low stock on all drinks and snacks. I personally would not stay here again.

Not a luxury hotel by any means but the price was reasonable snd the room was clean.

It was a nice place. The staff were super friendly and helpful. It's right next to the subway station, so that's amazing and helpful. Walking distance within the river and other attractions.

The location of the hotel is pretty perfect. The Navy Pier FREE trolley picks you up across the street, the red line is right on the corner and restaurants, shopping, etc are easily walkable. The pool area is a little underwhelming though I suppose you don’t go to downtown Chicago for the hotel pool. Don’t drink the bottled water in the room, it’s $3 a bottle.

The hotel room was fine; however the noise from outside was so loud that it sounded like we had the windows open all night. We had to turn the fan on high to try and drown out the loud noises for the ambulance sitena and engines revving. I’m typically an “generous rater” and will rate things higher than they deserve, however, the windows and walls were so thing at this hotel that it was impossible to sleep at night. Extremely disappointed.