TownePlace Suites by Marriott Indianapolis Park 100

Stayed in two bedroom suite. Asked for and was granted early check-in ahead of time, and was assured room was ready, but discovered it wasn’t. They quickly transferred us to another equivalent room in response. Staff were generally accommodating, pleasant, and helpful. Room was not quite as clean as could be hoped: some small stains on sheets, dust in cabinets, food residue on dishes. Furniture was in decent shape. WiFi worked ok, but had some concerns over network security that I shared with front desk and they said they would look into it. A couple of cable channels (Cable NBC news I think) were out, but most were there as advertised. Pool wasn’t open yet and free breakfast was limited, but I believe both issues were due to COVID-19 precautions. Overall ok.

asked daily to the front desk to clean the stinky microwave and fix the leaking fridge but after 5 days they did not address any issues

This was our first time staying at a TownePlace. It was nice for what we paid. We stayed in one of the two bedroom units, and it was great having the ability to put some kids in the extra bedroom and some in the living room. The beds were comfortable, though the fold-out bed in the living room didn't look like it would be (but our kids did not complain).

Staffs non-caring attitude about lack of seating in breakfast area and about a broken toilet were not acceptable. Staff expected guess to wait till the next day to have a working toilet. This was at 8:30 pm. I had to tell them this was not acceptable before they called the GM to get permission to switch our room.

Lobby wasnt very inviting I was for sure the room would be same but it wasn’t. Very clean and comfortable

Super disappointed with our stay, but I guess that's what you get for the price. The breakfast was decent, and the room was spacious but those are the only positives. We had a large blood stain on one of our mattresses (we discovered this while checking for bed bugs, thankfully there were none). The room constantly smelled like smoke when we entered it. Our room was located near the stairs and it was super loud/the bed shook anytime people walked up or down them. The water was so hard we never felt like our soap rinsed off well. We accidentally broke a glass bottle, and when we asked for the maid to vacuum she didn't do a thorough job, we still saw visible glass shards. Hotel needs some updating/cleaning, wouldn't stay again...

Walls are very thin. Had to switch rooms mid stay as we were underneath a long term guest family that had young children and dog up running around all hours of the day/night. Breakfast was standard but good. Service was friendly. Toilet kept clogging. Hot water was tricky.

It was a pleasant stay. I stayed for a conference at the convention center..it was a short 20 minute drive. Breakfast was ok..oatmeal, fresh fruit, yogurt eggs and sausage and muffins. The staff was polite and attentive. I would recommend.

The hotel was very clean, but the bed was supposed to be a king and was much smaller than expected. Breakfast was adequate and the area was continually checked on by the staff. Overall the staff is the greatest attribute of the hotel. We were welcomed warmly, always cheerfully addressed when they saw us and any questions were quickly answered.