Windward Passage Hotel - St. Thomas

Leider ist der Service mangehaft, Rezeption ist unfreundlich und unmotiviert, Zimmerservice vergisst Handtücher hin zulegen und auf Bitten werden nur die Hälfte gebracht, der Rest wird erst garnicht gebracht.. Vor Abreise werden die Handtücher aus dem Zimmer entfernt.

The hotel looks nice and the rooms were fairly big. I think it has been renovated a few years ago and it looks like they took out the central aircon. There's an in-room aircon, but no fresh air in the room so it gets really stale. You don't want to open the windows at night, there's is no mosquito net....

A/C in bad condition and no confort.

My son and I chose to stay at the Windward Passage because of its central location.The hotel needs upgrading. Room 431 was cold. Service person came, but AC adjustment did not work. I wore a sweater the entire time. Sliding glass door was difficult to open. Bathroom while clean,tile was rusted. Room 433,(son's room)pool of water on cabinet that housed the TV. water was dripping on floor. Wet spot on carpet on left side of bed. Do not disturb sign not available. Took some time for manager to make contact. However, pleasant when we spoke. Did contact Hotel. Com. August 19th. I'm waiting for a response. Contact person was pleasant.

I have stayed at menny hotels arround the world,This is the worst hotel I have stayed in. The toilet seat was auful, Bathroom smell like old dirty rag, Furnetures in aufull condition.