Ca' Dei Polo

Gute Lage. Das Hotel war sauber und es war nicht zu laut. Im Badezimmer gab es etwas Schimmel. Das Personal - so man denn eines gesehen hat - sehr nett.

Insgesamt hat in diesem Hotel alles gepasst. Zimmer sehr groß, sehr sauber und gut funktionierende Klimaanlage. Das Personal an der Rezeption war auch sehr freundlich. Leider hat während unseres gesamten Aufenthaltes das WLAN nicht funktioniert - an der Rezeption entschuldigte man sich dafür mit dem Verweis auf Bauarbeiten in der Umgebung. Ein bisschen mulmiges Gefühl hatten wir auch bei der Kofferaufbewahrung. Am Check-out Tag konnten wir unsere Koffer zwar ohne Probleme im Hotel lassen, da unser Zug erst am Abend losfuhr. Die Koffer stehen dann aber unbeaufsichtigt im Empfangsbereich herum, da am Nachmittag die Rezeption nicht besetzt ist. Die Hoteltüre ist zwar versperrt und es können nur Hotelgäste aus- und eingehen, dennoch fanden wir diese Lösung nicht ideal. Insgesamt würden wir das Hotel aber wieder buchen, da die Distanz zu Fuß zum Bahnhof sehr kurz und die Zimmer schön sind.

Can’t go wrong with this pick. Service, accommodations, location were all excellent.

The hotel room was very clean and big. There is only someone at the front desk from 8:30 AM to 12:30 PM, so if you need help with anything, there is nobody there to ask questions to. There is a bell outside the door that connects you to someone at a different hotel. Although this is a bed and breakfast, there is no breakfast, no coffee in the rooms, but there is a refrigerator and a safe to keep your valuables. Overall the stay was just fine. The proximity to the Santa Lucia station made it very easy so we didn't have to take our luggage very far. It can be confusing navigating the alleys when it is your first trip.

our stay was lovely. Front desk were very helpful and nice. The room was clean and right on the water. Great location too

The hotel charges extra fee of 5 euros per night per person despite hotels.com claiming all fees are paid in full.

Even thought hotels says we paid all the fees the hotel will charge each person 5 euros a night. They claim its a venice fee.

This hotel is a great find. We have stayed in many hotels in Venice near the train station and this is the best for value for money. The room was big, clean and very comfortable. The staff were very helpful. The hotel was also very quiet so we were able to have a good nights sleep.

A very comfortable stay in Venice with kids, very large room with big bed and a sofa bed as well and a large bathroom. Definitely a big place for Venice. This is not exactly a hotel as they do not have 24/7 reception/concierge but you can get access by calling from front door while checking in after hours or leaving your bags in the lobby after checkout. The location is very suitable for families with small kids as it is very close to transportation; bus, train stations are 5 min walk. It is right off the grand canal.

i was made to change the room after 1 night from among two night stay, the new room was lot smaller. The bathroom was awful, there was leakage and the whol floor was full of water. tried calling many times but no response and we had to stay like that for a whole day. we were disgusted and left. donot stay at this place. horrible receptionist and poor experience