Tolles Hotel mit perfekter Lage. Frühstück war gut und die Zinmerausstattung lässt keine Wünsche offen. Freundliches und hilfsbereites Personal
Catharina, Reise (2 Nächte), 20. Okt.. 2018
Very nice and quite room. Friendly staff and everyone was very helpful. We would recommend it to everyone.
Reise (1 Nacht), 28. Juli. 2019
Perfect located in the centre. Also really silently when you just love to escape from the traffic during the day. Fast service. Close to the cable-lines.
Romantikurlaub (2 Nächte), 24. Juli. 2019
Wow, incredible service
Stayed on Saturday night and was so impressed I came back the following week to the same hotel. The reception staff sorted me so much - a transit to Copacabana with a guide; a Covid test at the hotel; and printing so many travel documents without complaint. They even upgraded my room both times so I had the most amazing view of the city.
Daran, Reise (1 Nacht), 1. Dez.. 2020
Generally very good but this is the first time I have had the room checked prior to departure and I stay in hundreds of hotels as I am a pilot.A bit stressful due to a 5:50 checkout for an early flight !
A R, Reise (3 Nächte), 18. Feb.. 2020
The hotel is in a great location within the city. The staff were very polite and helpful to me. I suffered with some altitude issues when I arrived and the hotel provided a free gas tank of oxygen which was great. Overal a definite recommend
Matthew, Reise (2 Nächte), 31. Dez.. 2019
Nice hotel with friendly & helpful front desk staf
The front desk staff were friendly and very helpful to assist with any matters and they spoke perfect English.
The room was large and comfortable.
Reise (3 Nächte), 28. Dez.. 2019
I had a fantastic stay at Hotel Europa. The location of the hotel is great (in the city center) and access is easy. In particular I was very impressed by Mr. Miguel Segalini, the person incharge at reception. He was a fantastic help, by first helping me check in a bit ahead of the standard check in time (I had returned from a very long and exhausting bus ride from Uyuni) and then going out of his way to help me communicate with room service when they could not understand something I required. He personally came up and helped me with the language. Such kind of remarkable service is rare even in Top class hotels. Thank you
Khawaja Abdullah, Reise (3 Nächte), 26. Dez.. 2019
Awesome front desk staff & room service & breakfast buffet! Bed was bit hard for USA standards but the norm in South America.
Chadwick, Reise (2 Nächte), 23. Dez.. 2019
Mostly very good but!
Good - The front desk staff is very helpful, Jorge and the night staff. Bilingual. 12th floor room was very nice w comfortable king bed and ample space and most amenities. Restaurant was very good for breakfast and we enjoyed one very good lunch. Pool was a welcome addition to the services. Nice location. Front desk can get folks to hotel to offer tours.
Bad - Wi-Fi very spotty and would cut out on both of us at times and not let us back on. Front desk couldn’t fix. Pool only open noon-9. The worst was people coming in the room to either check on our mini fridge or every day coming in to give us 2 small pieces of candy - intrusions and totally not necessary. We were sleeping or in the bathroom when hotel staff cane in to do those two things that the room cleaner could have easily done on his round. Not secure and we felt as if they were spying on us. Put everything in your small lock box.
BrentRourk, Romantikurlaub (6 Nächte), 8. Okt.. 2019