White Swan Hotel

Everything is Great.

Hotel was beautiful and the lobby was amazing, check in was easy, even at 4am. The beds and pillows were extremely comfortable and a big standout was the spa/gym area. Very well kept gym with all new machines and a great view, downstairs was the sauna, steam room, hot bath and ice bath. We used these facilities every day, usually twice a day and they were always very clean. There were a couple small things that let our stay down just a little bit, even though we had a non smoking room, our room stunk of smoke on arrival because you can smoke in the hallways immediately outside, we just couldn't be bothered changing rooms and kind of got used to it but maybe there should be smoking and non smoking floors to avoid this. Also the breakfast was very expensive and was a big let down with little variety and selection of food, this could definitely be improved. Lastly, when we got a taxi called to the front of the hotel the driver didn't put the meter on and said some things in Chinese which we couldn't really understand and the hotel staff didn't really make any effort to help then when we got to our location not far away we were told 80 CHD which isn't much in the bigger scheme of things but then when we got a taxi back later in the night with the meter on, it was 28 CHD so we had clearly just been played because we were picked up from a nice hotel. Other than these few small things it was really great and would recommend.

I regularly visit the city of Guangzhou, up to a few times a year. During my visits, I usually stay in Marriott or Hilton, but this time, I chose to stay in White Swan due to its proximity to my local contacts. It turned out to be an unwise choice. For the same price, I can have bigger and more comfortable rooms in Marriott or Hilton. In addition, the housekeeping staff entered my room despite the "do not disturb" indicator was switched on. I am not sure if this hotel is operated by an internationally reputable hotel management group, as there is no such information provided. Even Holiday Inn (Guangzhou Shifu), which is located a few hundred meters apart, provides bigger and more comfortable rooms with lower rates.

The white swan is amazing. Beautiful area. Great restaurants there and all around.

The hotel has been full renovation, all the things are great!