Days Inn & Suites by Wyndham Sunnyvale

Let’s see... First room we were given hadn’t been cleaned (see photos). Yikes! They kindly gave us another room which was okay. Had to ask for disposable cups and ice machine wasn’t working in our building. It’s an old building that’s been poorly renovated and furniture is piecemealed together. The good- the bed was comfortable and it was quiet.

I have reservation for this hotel but they told me full booking when I arrived front desk and very bad attitude talked to me to cancel this reservation. I need to book another hotel for stay and talked to hotels.com, they told me this hotel wants to charge one night for cancellation. This is not my fault and what's wrong with this hotel, I would not recommend and stay in the future

Rooms are decent size t.v is small chair was stained. Room keys were a problem. Front desk service needs training. Cops driving around alot giving the impression its a known trouble hotel.

This hotel was one of my worst experiences ever. I now understand why it was so inexpensive (cheap). While it is centrally located in Santa Clara and near both 237 and 101, the guest experience is lacking! I booked the room from Sunday- Tuesday, on Monday AM was disturbed by a knock on the door, "Housekeeping", that was my fault, I forgot to put the DO not disturb sign on the door... About 12 PM, I was disturbed by another knock, when I asked who is it, I was told its after 12, way pass check-out. I replied, " I am not leaving until tomorrow.. This conversation occurred through the door with a man. To my surprise I heard a key go in the lock and the door was pushed open, THANK GOODNESS, I had the CHAIN on the door or he (the owner) would have just busted in with me in my nightgown!!! He wanted to come in and check old furniture and parts that needed to be ordered for the room.... PLEASE tell me why he didn't check the log, and visit rooms when they are empty. I like an owner that is hands on and involved, but NOT WHILE I AM IN THE ROOM in my nightgown, during COVID-19! I plan on NEVER visiting, staying, or recommending this established to anyone!! BIG DISAPPOINTMENT!

I have stayed here many times and always enjoyed my stay. Its a bit if a bummer pool, sauna and breakfadt are closed but its due to covid19. The manager is 1 one woman wonder and does a great job with no front office assistsnce.

Just not comfortable

The air conditioning was rigged to only work at one speed it work on very low. The problem there was people were partying outside till way after midnight. I called office no answer.

Everything was very good except for check in Sign on the door said check in is at 3pm but when I went there they had changed in to 03.30pm which wasn’t visible from far because it was written in pen. I went back at 3.40 and they were still closed so I called the number and was told that they will be there soon. So I waited 5 more minutes then got a call saying to go to night window to check in. Very frustrating

My assistant and I traveled to Los Altos to provide a one-day training for a non-profit. Looking for accommodations in the heart of Silicon Valley is tough, as rates in the area are some of the highest in Northern California. Through Hotels.com I got a great rate for a basic, clean, pleasantly decorated and very comfortable room. 2 bonuses: free continental breakfast that provided a better than average selection, and a swimming pool that was sparkling(although we didn't have time to partake). The free wifi was fast and allowed me to easily complete some pre-training work. We both had a good night's sleep and enjoyed an early breakfast before heading to work. One ding: coffee in the room and at breakfast was sub-par, akin to gas station offerings. Luckily I had anticipated this and brought my own.