Hilton Garden Inn San Jose/Milpitas - Milpitas

Nice and friendly Hotel! Would stay again.

Ok

Hotel with nice however beds were very small also breakfast was around 15 dollars each which I thought was a lot

The room was comfortable and very clean, my husband and son enjoyed the hot tub. I will never stay in a room on the bottom floor though, the person above us walked with a heavy step pacing back and forth after midnight, was very annoying!

Very disappointed. I discovered at 3am that the air conditioner in my room made a horribly loud buzzing noise. When nobody answered the phone at the desk, I packed up and went down to the desk and asked to be moved to a different room. I was told that the only room left was a room with two double beds near the hotel services rooms on the first floor. The AC worked in this room, but the beds were much less comfortable and there were ants in the room. No one from the hotel even apologized for the inconvenience. To top it off, the guy at the desk told me he would email me my receipt right away when I checked out, but two days later I still haven't received it. Earlier that week I stayed at the HGI in South SF. That was much nicer.