It was nice. I went for my honeymoon and we were treated super well at the reception. During my stay, I got a really bad tonsilitis during my trip to Santorini so I kinda needed to stay in the hotel room for a long time of the trip.
The first problem: WIFI. All rooms have their own wifi, but on ours it wasn't working, asked s few times on the reception but none of the times it was solved.
Why haven't i asked for more help? Be ready to walk A LOT, more exactly, 201 stairs for our room. It's fine if you go out for a hole day and go back just on the night, but on one day I needed to go to Santorini Hospital, and needed to go up and down those stairs multiple times.
The view is the strongest part of the stay, but also notice that you are in the Heart of Fira, expect to hear some music until midnight, nothing SUPER LOUD but can be a problem for some people. Also, be mindful that if you are not the ones partying, people next door probably is. During the night you can hear other people talking, stuff falling to the ground. Etc. I don't know of those noises were of rooms above us or right to our side but we could hear them.
Besides the stairs, the wifi (which might have been just our problem) and the noise, it was a nice stay.
I think except for the WiFi it should have been better if I was feeling better, so i'll give them credit here.
Oh, yeah, the location of the hotel is SUPER nice. Not only for the view but because you are also close to everything