Residence Inn by Marriott Indianapolis Downtown on the Canal

We stay at Residence Inn on the Canal every time we come to Indy and the quality has not changed. They actually was doint renovations earlier this year which gave me even more impressed. Everything is clean, the front desk personnel are always pleasant, professional and helpful...even the housekeepers. The location is prime being on the Canal and near the park for nature/outdoor lovers like myself. I have no complaints but would only encourage them to continue doing what they do and aiming higher because they've shown that they're doing just that. I will stay no where else!!

Love, love, love! Just remember to have $25 extra for parking 🙂

The pool was not available. It was the primary deciding factor. They had an agreement with the hotel across the parking lot to use their pool. However it was single digits outside. We waited until the next morning to go. Their pool was cold and there was nowhere to change. Breakfast was super great.

No hot water in shower.. nothing front desk could do because they were full. Toilet didn’t flush in other room so they showed up and just handed us a plunger..

Was supposed to have king bed and they were sold out. Went down for breakfast and they had run out of sausage...and huge line for waffle. No eggs when we were sitting there...almost 10 minutes.

I wasn’t aware that the location was under construction but the staff was nice and I was given a newly renovated room.

Booked a room with a king sized bed but they have no king sized beds there. They al say they have a whirlpool but it uas been filled in. The bed was the most uncomfortable bed I have ever slept on.

The stay was perfect! Liz at the front when checking in was amazing! We asked for extra towels later that day and there was no problem getting extra. The staff was amazing, the room was a perfect size and very clean! When checking out the employee was so sweet (can’t remember her name) all around great stay!

There was a nonrefundable $100 pet fee and a nonrefundable $23 parking fee that was NOT disclosed upfront and we had no choice but to pay up on site. So in addition to the $106 I paid ahead of time even though I had "a free night" I still paid another $140 yesterday when we checked out after taxes that I was not expecting due to Hotels.com NOT communicating this with us ahead of time. I won't be booking through Hotels.com ever again. This is why all my friends use airbnb.

I enjoyed my stay. The room was clean and the kitchen (large fridge and dishes) was great. Free fresh apples all day.