Hyatt Place Birmingham/Hoover

comforter had old blood stains on it. rest of room seemed clean.

Front desk unable to assist with reservation change and WiFi issues. Room was nice. Facility clean.

We stayed en route to a funeral. It was our first time to stay in a hotel since COVID 19. This hotel is a bit worn and it could have been cleaner -- let's just say we weren't convinced anything had been sanitized. When we arrived there was a gang of people sitting around the fountain at the entrance. They were smoking and drinking and talking loud - not sure why they chose the entrance for that or why the management allowed it. Check-in was fine but the general appearance of the lobby did not inspire confidence in the sanitation. We arrived in the well worn room to discover things were fairly clean. A quick walk through did not reveal any obvious problems. No musty smells or mold noticed. When it got to be bedtime I noticed that ALL of the pillows are feather. My wife and I are both allergic. We did find one fiber filled pillow in the closet, but when I tried to call the front desk the phone literally fell apart in my hands. When I reconnected everything and held the wires together no one answered. I went to the front desk to ask for pillows and had to wait behind a lady that had no toilet paper or towels in her room -- that again did not inspire confidence in the cleaning crew. I was told that the only pillows were in the room and there were NO hypoallergenic options. I left the hotel to go to Walmart and buy pillows but they were closed at 10:00 due to COVID -- it was 10:05... Thankfully Walgreen's was open and I purchased two cushions to use as pillows.

Room was dirty... need to do better at cleaning. Hair in sink and around toilet. With the corona out here need to be on point. It seem as it was a rush job...

The Hyatt Place was Awesome and that is all I can say

The hotel is in a great area and very nice. The only thing is the bed was kinda hard and the couch in the room but for$100 a night it was good! Nice shower as well.

For five nights away on business, i could not have been happier. It was super comfortable, convenient and immaculately clean.

The location was nice. We really enjoyed staying there for what we needed. Wish it had more storage space like drawers and shelf and bathroom door should have been sliding instead of push in.

The hotel was great but they had a lot of teenager staying. The were playing with the elevator. They were running in the hall playing. I was able to hear them in my room.