Sandman Signature Lethbridge Lodge

Excellent service from Carrie, the Guest Manager. Also got a really good deal on the rooms with 1 night free.

The rooms are beautiful & cleanliness was outstanding! The room did have a musty smell almost like it had been sitting for quite awhile with no air circulation. I mentioned it to a housekeeper I passed in the hall & she said “oh that’s not good” so we went about our day. We bought air fresheners which helped a lot. Maybe the air conditioning was broken in our room because it was extremely hot yet other couples on the same floor said their room was cooled down nicely from the A/C.

It was comfortable

Bagged breakfast was very good - fresh grapes and boiled egg nice choices. Coffee in the room was good...which cream was available or offerred. Room bathrooms are bright and recently redone. Room fridge was so cold it froze liquids. Duvet very heavy and too warm, or too cool (without it) all night. Italian restaurant attached is very good....expensive, but good.

Wasn't the first time a slept in this hotel and it won't be my last time. The lady behind the desk is always nice.

This is my second time staying here. Love the interior courtyard- what a little oasis! The woman who helped us check in - she worked Sunday & Monday evenings... she is spectacular. Just very friendly and helpful. My dog stayed without issue and this bed is seriously one of the most comfortable beds I’ve ever slept on. Also, great walking paths with excellent views right behind the hotel. Will stay again.

Friendly, helpful staff and a very nice place. Clean, nice pool area,

Everything great except I didn’t have a credit card and had to leave a $400 deposit. It was refunded when I checked out but was still an inconvenience. They took the full payment for the room plus a $400 deposit. It made me a little nervous because I was told if I didn’t have my receipt I wouldn’t get my deposit back. And if I left the hotel after check out I couldn’t get it back after I had left.

Hotel was clean and updated but beds were worn out and not very comfortable.

You don't want to think that I was really disappointed in was there continental breakfast for one don't any other whole Tower multi-state at Continental breakfast is free but unfortunately with this place they only give you two enough that you just paying $10 a person I figure who's ever in the room that should be part of the continental breakfast not have to pay for it it's bad enough you have to pay $120 a night to stay in the room anyways you know they have people stay in there you think they figure a better way of making this pool condition love it more better when you have children they want to swim that's the whole point we get it cool I was not it was a pretty nice day but you need to do something better with their Continental breakfasts or the last thing was it because I use my credit card to book my room and I didn't quite have enough on it for the security deposit or whatever how to give a $400 security deposit what the f*** do you think I'm going to take it out of their rooms