The hotel has a great vibe with its retro-chic decor and stylish furnishings. The staff was incredibly friendly and helpful, making me feel right at home from the moment I arrived. The room was comfortable, clean, and well-appointed, with all the amenities I needed. The location is also fantastic, right in the heart of downtown Madison, with easy access to all the attractions and restaurants. I especially enjoyed the morning walk by the Lake Mendota. Additionally, as a platinum member, I received a generous discount on my stay, which was a fantastic bonus.