Days Inn by Wyndham Fremont

Great hotel to stay in but terrible customer service. Was given misinformation and double booked. Won't refund the second charge despite staying.

The Hotel was in a quiet area, but the Service was LOUSY!!! If these People are not happy, they should work some where else. There was no Continental Breakfast as advertised, no bagged Breakfast like other places we stayed at. The Decor and the Furniture in the room was old and out dated. My Wife and l will not be staying here again, there are other nicer Hotels in the area.

It’s a very clean place and quiet which I enjoyed very much.

The place is really clean and a quite surroundings with walking distance restaurants and shops.

Many guests didn't have masks on face durimg the Pandemic EVEN IF THERE WAS A CLEAR SIGN AND EVEN IN FRONT OF THE MANAGEMENT (MOST OF THE MANAGEMENT STUFF WAS WITHOUT MASKS AS WELL LIKE AT THE RECEPTION !!). Plus, at the RECEPTION here was a BRAND NEW temporary paper sign showing directions to thr breakfast... INSTEAD there was already the policy to don't supply any breakfast AND THEY SAID NOTHING AT MY CHECKING IN!!! The really first morning I had to find out THIS BAD TRICK and they refuse me even a coffee ( no coffe!!! ) "because of the Pandenmic" BUT I PAID INSTEAD TO EXPEDIA "breakfast included"!!!! And the "manager"(? he had problems and confusion introducing himself, I don't think he was the real manager) at the front desk WAS VERY RUDE when I tried to explain that I had paid for a service (breackfast) not supplied at all... HE WAS VERY AGGRESSIVE, really.. AND BY THE WAY HE WAS NOT DRESSING MASK, AGAINST THE WRITTEN POLICY OF THE PROPERTY...

watch out! the carpet is very dirty, the room is very small. The room we got doesn't match the photo. And they do not allow you to cancel the booking! We had terrible experience with this hotel.

Clerk at the desk lied right to my face and told me he had no reservation for me, because he was on hold with a customer service call he had made and didn't want to lose his place in line, on his call. So much for hospitality. Imagine being turned away from s room you had already paid for, because the person at the front desk was doing something more important, haha. Then imagine how clean the rooms probably are, or how secure they are with your credit card info.

Bill at the front desk was awesome and made the check in really fast.

I booked this hotel for my children to go to a family funeral close to the hotel since I was not able to go. They live in Los Angeles and drove 6 hours to reach there at night. It was too late for me to find another place for them at that time. The place smelled and the sheets were stained. See attached picture. Hope to get my $159 back.......... and hope they don't get Bed Bugs...........

I liked the more affordable price. I didn’t like how old and small the building was. The parking lot was super small and the spaces were tight. The room didn’t have white curtains only thick colored ones thus I couldn’t let light in. The breakfast was unfortunate as there was only cereal, store bought cookies and yogurt. Also, I could hear people talking down the hall while trying to sleep. I expected this hotel to be like other Days Inn hotels where I had none of these issues.