Santa Chiara Hotel

We arrived during the worst floods in 60 years, but the hotel didnt seem to be too affected. We saw that the path from the bridge to the front door was flooded so turned back to the train station to have lunch and wait for the tide to recede. After lunch the front door was still inaccessible but realized there was a back entrance that might have been available the entire time. Perhaps everyone was high strung due to the flooding, but the staff didnt seem as friendly as the other hotels we stayed at in Italy. The room was very nice but the stone or marble flooring enabled me to hear a lot of the foot steps from the room upstairs. The aspect I enjoyed the most was that the train station was right across the bridge. I also took the ATVO shuttle bus to VCE airport which is also directly across the bridge.

AWESOME. We stayed in the new part of the hotel with a Grand Canal view (room 215). The location was perfect and remained high and dry. The breakfast was excellent. The ambiance in the room was really neat. Would not stay anywhere else on future trips.

Great location. Amazing breakfast. Clean and modern rooms. Busy area with a lot of noise from early on. AC broke. No refund and room got super hot. Wanted to stay again but probably not

Location, location, location. The hotel is just steps away from the airport bus stop, water buses, S Lucia train station, People Mover and well connected to walking areas towards San Marco. Newly renovated with new in room provision. Staff not that friendly, never say ‘good morning’ when you pass the reception. Also, they didn’t respond to email enquiry on breakfast hours so we had missed two days’ free breakfast as we needed to book day tours beforehand.

Why would a great hotel like the Santa Chiara sell rooms in a two-star, dated property like the Residenza Parisi as an overflow property? Don't they know its going to hurt the reputation oif the main property? Venice is a pricey hotel town and value conscious travelers may look for a break on the discount web sites. Don't book Santa Chiara unless you are willing to pay for the main hotel. Their "annex" will not enhance your stay in this romantic destination. Conveniently located at the PIazzale de Roma. The rooms in the main property are unique and nicely furnished. If you book the annex, they will gladly upgrade you to the main property for $60 - $ 80 Euros per night upcharge. Look elsewhere for a small and comfortable Venetian Inn.

The location was great for anyone going to the cruise terminal. For sightseeing the water taxi couldn’t be more convenient. The rooms were very nice and the breakfast very good. We LOVED this hotel and would highly recommend it.

What a fabulous boutique hotel! We chose the Santa Chiara because it was a short walk from the train station. It is completely new or renovated. The staff is so welcoming and helpful. From the front desk, to breakfast wait staff, porters, and housekeeping, they made our stay so comfortable and relaxing. The room was a good size and the bathroom was wonderful with a soaking tub, rainfall shower, and bidet. The whole hotel is fresh and sparkling clean. You can easily walk to restaurants and shopping.

Very nice room over looking canal. Bed was comfortable. Room was clean.

Perfect location and excellent hotel. We loved it

Excellent across the board from the room to front desk to breakfast. The whole hotel and all the staff