The Adolphus, Autograph Collection

The Shower made an awful banging sound every time you trying to get hot water. It was so intense it was difficult to shower as it sounded like the wall would explode. You could shower cold and the sound went away. When I told the front desk they said they would look into it but nothing changed and their was no follow up. Overall I was very disappointed in my stay.

The most beautiful hotel! Staff is amazing, service is wonderful. Classy, comfortable and so relaxing!!!!I recommend everything about this hotel!! Perfect

Staying at the Adolphus was a wonderful experience. We loved the ambiance and the hospitality. A fresh look, integrating old world elements, created an ambiance that was contemporary and hip, while not trying too hard. Loved hanging out in the common areas, and enjoyed the comfort, look and spaciousness of our room too. A great place to stay for atmosphere and luxury.

Wrong room was assigned in the beginning. We were staying there

Great place, going to stay longer next visit

Several small issues. One, I am a gold member and I was supposed to get a room upgrade if one was available upon checking in. TBH the hotel had no idea what I was talking about. I’m sure they didn’t believe me and I had no proof bc hotels.com gave me no proof to show. The hotel did give me a one time access to the executive lounge which was nice but I felt like they still thought I was lying so that’s embarrassing... Also at the French room bar we were charged for a more expensive drink then what we ordered. When I pointed it out the waitress said there was no button for the drink which is odd bc I had stayed two weeks before and ordered the same drink in that same bar. In almost the same seat🙄so I’m not sure about that but she corrected the charge. I like to pay for what I order and not for anything more! I stay here at least 4-6 times a yr just for fun. It is a great hotel. And beautiful. Most everything is wonderful. I will say the valet parking is horrible though. They never open our doors or help with luggage. And if I give them the tip before I get to my car they just turn around and walk off. It’s insane for a $38 valet ! They are the first thing you experience checking in. They should do better. I never hold it against the hotel bc I feel they are a hired company but they are really bad.

Comfortable room with small living area for friends and family to come by. Charming hotel with a historic feel. Restaurants and landmarks within walking distance.

Excellent Hotel!

Beautiful hotel, yet construction was occuring across the street which we could hear in our room 920. Walls are very thin we could hear the room next doors TV and doors and people in the hallway. They only have valet which is 39.95 per car, yet they are very quick and pleasent with there service. Wouldnt stay again.

Great service here