InterContinental Chicago Magnificent Mile

Angenehme Anreise mit umfassendem Service bei der Begrüßung - aber jetzt mit anderem Frühstücksrestaurant. - hat uns überhaupt nicht gefallen, 08/15Look und wenig 'Intercontinental like' Hervorragender Kaffee und Lox, der Rest aber nur sehr 'übersichtlich'und nur in Standartqualität ,lausigster O-Saft ever und das für 29$ plus, plus(TAX und tip) das ganze mal 2 - kein Grund sich auf's Frühstück zu freuen

Great location to spend some time in Chicago. Michael Jordan bar and Starbucks in the hotel. Rooms are very nice. Walking distance from pretty mich everything

While staying at Intercontinental I had a very good impression at the start. The hotel is beautiful and if we had a problem it was easy to talk to the staff. The problems I had with the hotel definitely did not make the trip as great as it could have been. At the start of the stay they take out an extra $125 from your account in case of any purchases you have within your room and services they provide. I went to Intercontinental for my 1 year anniversary and prior to my stay, I asked if there was anything they could do for my spouse and I. Nothing was done until I wrote a review on my first day explaining nothing was done. They brought chocolate to my room, but charge me for the service. As well as, my room was not cleaned the prior morning and when I brought that to their attention, they brought new towels to our room, but charged us for that as well. Obviously that is ridiculous because our room didn't get cleaned! It also came to my conclusion that the $125 they took out may have not been entirely put back into my account. Overall, this was my first time in Chicago and I do not believe I will stay at The Intercontinental Hotel again if these problems are not solved.

Room was clean service was fast and friendly location was fine

It was very comfortable and nice!