Silverado Resort and Spa

Das Silverado ist ein sehr weitläufiges Resort. Der Empfang war ok, das Personal aber nicht sehr zuvorkommend. Des Weiteren gab es im Zimmer kleinere Mängel bezüglich den Bettbezügen und das Doppelzimmer war eher klein - overall aber gut.

The room was not available until almost an hour after their regular check-in time of 4pm, the room smelled musty, the pillows were flat and uncomfortable, one of the bars was closed for remodeling, the lounge chairs by the pool fill up by 10:00am, mostly by people who have “reserved” them by leaving their towel on them, the food and service in the pool area is poor, and if you don’t want to eat at the resort, you have to drive at least 10 minutes to get to any other restaurants.

First off, this was basically a spare bedroom in an apartment building, with separate access to the unit. A room at Holiday Inn would have been larger. The bathroom drain didn’t drain. The swamp cooler/AC smelled rancid, was extremely loud and difficult to control. We were located about a mile from the main resort, so access to facility amenities were difficult. Booking a room at a “resort”, we feel very misled about our stay. This experience could not have been more underwhelming.

We were in a condo -- not sure if this is because they were under renovations. We checked-in at the tennis shop. The lobby was closed. We saw a man peeing on the golf course while on the way to our room. Room was nice and the property is lovely.