Marriott Hotel Tijuana

Amazing place one of the best hotel in Tijuana walking distance to caliente racetrack and casino very safe and a very good location will come back and stay here again

This was the worst Birthday vacation and Marriott Hotel. From the minute we got there it was a disaster. They refused to accommodate my original purchase. The free breakfast upstairs made my friends violently ill. They brought me an open bottle and refused to bring me another until we threatened to call downstairs. Then he brought me one and shoved it in my chest. On the last night, I was called "gordo" for wanting more ranch for our room service, and despite promising us the use of their Marriott shuttles (even though they forced me into an upgrade I did not want), they didn't let us use it once until we were leaving then they were happy to drive us to the border and drop us off. I asked for a manager or someone in charge multiple times and "no one was available." I filed a complaint with Marriott Corporate and Hotels.com and Hotels.com insisted that a voucher would suffice for the inconvenience, the rudeness, the degrading, lies this hotel told, the lack of service, and the potential for harm by bringing us an OPEN bottle of tequila in Tijuana where people mysteriously disappear daily. I am outraged at the way this Marriott treated me and my guests and it seems like they took every stride to ruin my 30th birthday. Shame on Hotels.com for thinking a voucher is good enough for this horrible service.

Very comfortable, clean, great amenities and eating areas. I would stay here again

Bad, why we paid for WiFi? if everywhere is free! Except these everything is fine

Enloyed our stay at the Tijuana Marriott. Would stay again on our next visit to Tijuana. Food prices were a high for the area.