Very nice hotel. Convenient for downtown Location
Familienurlaub (1 Nacht), 9. Mai. 2021
Best weekend ever!!
I travel nationally and internationally and have never had a more rewarding stay anywhere than I had this weekend at the Fairmont Dallas.
Phillip Powell and Spencer were the absolute best in their positions anywhere.
The personal attention to to my family and details exceeded my expectations.
I plan to come back next year.
We were greeted personally by Spencer who arranged our 5 room in close proximity.
We guide to exceptional dinner plans and activities by Phillip, who knew the members in my party individually.
Thank you for supporting high quality staff.
JoAnn, Familienurlaub (2 Nächte), 7. Mai. 2021
Late night hostess is rude
The hostess couldn’t find my reservation and was trying in my face with it a make the got offended when I said to step back, so he had security Kick me out after my room was paid for
Paulin, Geschäftsreise (2 Nächte), 7. Mai. 2021
Great staff, clean rooms but OLD decor
Hotel staff was amazing and friendly. The rooms are older and not updated and don’t live up to the fairmont brand.
Compared to their newer locations it’s definitely time for them to update the rooms. I felt I was in an old run down hotel.
Reise (2 Nächte), 7. Mai. 2021
Wedding weekend at the Fairmont Hotel
Everyone from front desk to bellboy we’re all
Loved the manager of the restaurant, he help serve us and was just an amazing human
Kimberly, Reise (1 Nacht), 24. Apr.. 2021
I had high expectations for the hotel as it was rated so highly and is considered a top-tier hotel but was disappointed with my stay. Our room was dingy. The shower lacked water pressure. The walls were not sound-proof which required us to call the front desk to let them know there was a party was being held on our floor in the middle of the night since it woke us up. Also, found some stains on a few towels which were huge red flags especially during COVID.
Reise (5 Nächte), 21. Apr.. 2021
Overrated and expensive vs hotel conditions and service. Extremely expensive overnight valet parking. No restaurant service and no one at front desk at night. No operator or anybody to answer the phone for service. Would not return.
Felix, Reise (1 Nacht), 19. Apr.. 2021
Everything was great expect it took at least 5 minutes for the shower water to get hot. Proximity is in walking distance to many activities
Jack, Reise (2 Nächte), 17. Apr.. 2021
The hotel is nice and is in a good location. The best part of the stay was the concierge, Philip. He helped my wife and I celebrate our 10 year anniversary and was AMAZING!! I would go back to the hotel just to see Philip. The truly made the experience over the top with helping us get a car or arranging a champagne toast. He cares about what he does and takes the time to learn or names and REMEMBERS our names and stays in touch. This quality is truly awesome and the Fairmont is lucky to have him.
Justin, Reise (1 Nacht), 17. Apr.. 2021
Great location! Just a little outdated.
Shilpa, Reise (3 Nächte), 17. Apr.. 2021