Awful & disgusting
Awful would be the best way to describe it. The bed was lumpy and uncomfortable. NO hot water for 3 days. The supposed pool non existant. There is a pool but not usable at all. The air conditioner leaks water at your door so it always flooded. No maintenance on sight, 2 girls to do check out but will not clean rooms if you stay more then a day. They said to put all your trash outside your door so lots of trash outside many doors, the place looks like a dump! No continental breakfast or coffee. They give you a brown bag with a muffin, banana & orange IF you show up early enough to get one, sleep in and you're SOL. The week before Memorial Day and couldn't use the pool! Also light bulbs missing.
Travis, Familienurlaub (1 Nacht), 25. Mai. 2021
Not so good. Keys reset every night. Rooms didn’t have refrigerators or microwaves. Without water one day
Scott, Geschäftsreise (6 Nächte), 24. Mai. 2021
El personal es muy amable, sin embargo el día de check in nos dieron un cuarto que ya estaba ocupado, el cuarto nuevo no tenía clima y el cuarto estaba sucio ya que tenía cabellos en el baño y algunas toallas
Josue, Familienurlaub (3 Nächte), 20. Mai. 2021
old and worn out and maybe a little scary
The location of the hotel was "Primo". . . right near the heart of all the desirable shopping/dining experiences of North Central Exprwy. However, the condition of the property was less than average. . .verging on scary. We had 3 rooms for 3 family members and each of them were marked by multiple and various shortcomings, such as mildewed ceiling over tub/toilet room, large holes or rips to blackout curtains, stained bedcovers, pillows way past their usefulness, "mucky" bathtub surfaces and caulk lines around shower walls, very worn countertop surfaces. At least 2 of the rooms had water stains on the ceiling over the bed area. And at least one had visible cracks to go along with the stains. The metal doors to the individual rooms were in need of much attention as they were "very" dented and had been poorly painted, that is the paint was of poor quality and was rubbing/peeling off around handles. I have stayed in many La Quintas over the last few years and this was way under the quality level that I expected to encounter. While I do not believe that things were unsanitary it wouldn't take much more evidence to make me believe that it wasn't. I would stay here again but only because of the discount rate that I got through Hotels.com
david, Familienurlaub (1 Nacht), 14. Mai. 2021
Had a problem with my bathroom being flooded when i had got back to my room, the staff was very helpfull and got me another room rite away, very friendy staff, nice location, loved staying there. Very quiet there. Will stay again. Thank uou for all your staff did there.
Steve, Geschäftsreise (1 Nacht), 13. Mai. 2021
Poor cleanliness and needs updating
Bathroom in need of remodel.
At minimum, srea between tub and walls need to be cleaned and cocked. Not sure it area has mold.
Looked like bathroom had not been cleaned. I bought my own cleaning supplies to clean it.
Sofa sleeper mattress, in addition to severe staining, was cracked and useless. I borrowed a mattress from my son who lived nearby.
Staff was friendly. I got extra sheets snd towels quickly. The towel rack in bathroom was falling apart, and was quickly repaired.
Familienurlaub (4 Nächte), 12. Mai. 2021
We stayed 5 days and they would not clean the room or change linens, empty trash. You had to get your own towels. They said it was because of covid and we drove across the SE and did not encounter this at all. Staying 5 days they put us on the highway instead of in the back. The help barely is nice. No hospitality to speak of. Grab and go breakfast was a joke!
Reise (5 Nächte), 6. Mai. 2021
Dirtiest bathroom I've ever seen!
I'm a fan of LA Quinta and have stayed at many different ones throughout the country and have never been this disgusted. The bathroom was absolutely disgusting and gross. Mold, mildew and bacteria and hairs everywhere. I had to wear sandals in the bathtub. They need to clean up this location. The pic I've attached speaks for itself. I should have asked for a refund!
Reise (1 Nacht), 17. Apr.. 2021
Mold on bath ceiling, bath needs redo.
Tom, Familienurlaub (1 Nacht), 10. Apr.. 2021
Would like some type of compensation for my troubl
The agent at the front desk was extremely rude and wouldn’t honor my paid reservation because my drivers license had expired. I explained to her that There is a Covid waiver on license renewals through April 15th and she told me to leave.
Charles, Reise (1 Nacht), 7. Apr.. 2021