The desk attendant was not welcoming at all. He did not explain how parking went, where our rooms are, how the keys work, how the elevators worked, or asked if we had any questions. I had to ask all those questions. The property itself looked nice but our room was dirty. There was a smell from the air conditioner and it was very loud, there were stains on the bedding and chairs, the tv sound didn’t work, and the mini fridge didn’t work and spoiled our food that we left there overnight. I also called room service three times and no one picked up. I told them all of this and they only comped our parking.