Best Western Premier Kansas City Sports Complex Hotel

The hotel was awesome beside someone trying to smash my truck window in with a rock. Be careful with where you park at the hotel!

Bed linens smelled like an ash trey in a non smoking room.

Winderful staff and super comfortable bed! Nice updates!

Not to bad for the money

Took granddaughters to kc for spring break knowing everything to do had closed. However, the hotel had an indoor swimming pool and fitness center with very few guests that we encountered. Wish there was a hot tub though. They did have a very limited breakfast, more like continental without cereal.

This was a really clean place. I do wish the balcony doors would have opened. They are all screwed shut. I would of loved the fresh air.

This was the worst experience I've ever had at a hotel. I will never use them again. Unsafe, unclean, and unhelpful staff.

I travel frequently for work and fun and I'm always on the look out for great deals on hotels. Best Western Premier seemed like a great place to stay in Kansas City. While the room was clean, this was one of the worst hotels I have ever stayed in. First, checking in took nearly half an hour because the clerk was making people write down all of their information before handing it to her. She failed to tell me where my actual room was, and did not mention when or where breakfast was or where we needed to park. Second, our room key kept malfunctioning and we had to get it reissued EACH time we needed into the room. Third, our room was on the recreation level near the pool and elevator. There is absolutely NO soundproofing on this floor. This was problematic when on our second night starting at 9pm and carrying on well after 3am there was a pool party complete with amplified voices (yelling and laughing) and loud music. Not being truly annoyed by this until after 1am, there was no phone in the room to call the desk and ask them to address the issue, nor did anyone answer when we called from our cells, and there was no one at the desk when we went up to ask in person (around 2am). At a loss for what else to do, I asked that the people in the pool area would please be considerate of those sleeping on this floor and was told to "fuck off"... I could seriously go on, but this was by far just a terrible experience. Do yourself a favor, pay the extra money and never stay here.

I always enjoy when im at this hotel. Although the name has changed, its still the same nice and clean place. The staff was very helpful. I was locked out of my room for a while due to the keypad malfuntioning but they were helpful every step pf the way..

Nice hotel with excellent service!