Holiday Inn San Antonio - Riverwalk

The hot tub jets didn’t work and the water was just lukewarm. The entire pool area was a mess: chairs askew, used towels everywhere. Someone had played with the life saving equipment and it was in a tangled pile on the ground. From the pool, you could see directly into the hotel rooms of others. And you had to walk passed the business meeting spaces to get to the pool area. I was ok, but if you’re a light sleeper, I could hear the foot steps of the children in the room above. The beds are also not connected to the head boards. I could hear mine and my neighbor’s each time we got in and out of bed. I never heard any of the outside riverwalk traffic though. The place was super under staffed. Lines were long at the front desk and at the bar. If this stressed the staff, they didn’t show it. They were awesome, but it was a display of corporate greed at its finest. They did manage to get me in an hour before my official check in time which was not until 4:00!! The food in the bar was not good. At half price during happy hour-ok-but even then I only went once and did not return. Half priced beers were good to take to your room. There were some cable channels-not many. Beds were comfortable and clean. The fridge worked well. The location is extremely good. I wouldn’t stay again. With so much competition in the area, you would think the hotel would put a little effort into the finer details. There shouldn’t be weird drip marks on the outlet covers.

We had a slight issue with our room because it smelled moldy. We thought we could handle it, but it was so strong. After letting the front desk staff know, they were very helpful and moved us to another room. The maintenance man was amazing as well! He was super helpful and got what we needed!

This hotel was reasonably priced and located on the Riverwalk. The hotel is clean and the staff is friendly and helpful. Be aware, you are staying in downtown San Antonio, and they do charge you $27 per day to park at the hotel.

Good stay on the river. Would stay here again

Great stay as always