Delta Hotels by Marriott Green Bay

The room was great but the pool was closed due to covid. I don't understand this as the workout room was open? Great staff and location

We got the 1 king suite with pull-out couch. Room was clean and spacious. My kids didn't like sleep on the pull-out couch because it was hard and uneven pulled out. The kitchen area was very clean but there's no paper towels, hand towels, dish soap, and coffee maker was by the bathroom. My kids were very disappointed that we couldn't enjoy the pool in the morning! They have a very nice pool but lazy lifeguards. Three lifeguards sat in one spot and didn't pay attention to each pool area.

I booked my stay 8 months prior to ensure I would have a room for my stay in Green Bay for an event. I have a family of 4 and reserved 2 queens. I paid $166, way more than the rate for that night ($99 tax $114). Upon my arrival, I was ask to if I wanted a King suite. I declined, I have four adults. The front desk employee said there wasn't any queens left. He instructed me to wait aside while he checked in the 3 guests. One who had reserved 2 queens poolside. After 25 minutes. He called a manager about the situation of not having any queens left. The manager instructed him to tell me, "to not honor my reservation, cancel it and refund me." He repeated it to confirm, so I know that's what the manager said. Neither the front desk employee or the manager offered a solution to their internal overbooking, reservation issue. Luckily, after the phone call, the guest who had the 2 queens poolside returned and said she would take the King suite and offer her 2 queens to me. The front desk employee was estatic as it would solve the issue of me being stranded in Green Bay at 6 p.m. on Labor day weekend without a place to stay. How am I to trust my reservation when it’s not valid when I arrive? I hope Marriott trains their employees to become better problem solvers so other guest do not experience the same situation.

Loved

Staff was spot on for the wedding we attended! Very professional and kind!

The pool hours were changed and the website did not reflect the change

The hotel itself were good and pleased in how the room set up... The only problem is that the pool , food serving were cut so short cuz of the virus ... Just hate that and would have know of this happening ... we had to go up to Green Bay for family reasons and stay there for no costr cuz we use for the tenth stay for free ... Felt that it wasn't fair for us cuz we couldn't use the facility like pool and eating there ...

Easy to find , close to places eat and very nice staff

This is an older hotel that has been fully remodeled. Looked to have a nice pool area but i didnt use. Very soft pillows

Very load party above our room and staff did not address!