Omni Riverfront Hotel

Very friendly staff.

Front desk staff very helpful, great recommendations for dining. Rooms very clean, bedding comfortable.

The Hotel itself was a great place to stay. I didn't like the fact that they force you to pay for valet parking each day that you are there and there's no microwave, but they will rent you one for and additional fee of 25$/night. We found old food in the refrigerator that was suppose to be cleaned out by room service. The Heater was horrible, it blew cold on one side and hot on the other which made the room very uncomfortable. I wouldn't recommend staying at this place....

It was relatively a good stay. The room spacious. Bathroom looked a little tired, but clean. The staff missed cleaning our room one day. Had to come in at 5pm to cgange towels and make bed. After that everything was ok.

Hotel lobby was clean however we stayed on the 5th floor and the carpet in the hallway was dirty the carpet in the room was also dirty and there were empty water bottles on the floor from the previous guests left. The counters in the room were also not cleaned and in some places was were sticky

We thought the hotel was amazing,we had a bad experience 2 nights in a row with an Asian woman at the front desk. Verify unfriendly and she made us feel horrible that we booked on-line, like we were second class for paying less for our room. The hotel, the breakfast, price, shuttle,stay and rest of staff was awesome. Sad that one person could make us feel so unwelcome and guilty for booking with Hotels.com.

The entire experience was great. Location is perfect to navigate the Riverwalk mall, French Quarter, restaurants, etc. facility is attractive, comfortable, and clean. All service staff was courteous and competent.

Service was friendly all around. Hotel is very clean.

Never encountered a hotel where the room is not made up every day automatically. They do it only upon request.

It was a nice experience, the staff was kind, and informative. Thank you.