Hyatt Regency Washington on Capitol Hill

Alles ok und wie erwartet. Valet teuer aber guter Service. Tourbusstation direkt vor dem Hotel

Perfekte Lage, gute geräumige Zimmer Leider wurden die Kaffeepads nicht täglich aufgefüllt

Unser Aufenthalt war wunderbar. Das Zimmer war schön groß.

Zu viert als Familie gereist. Sehr schnelles Check-in, schönes grosses Zimmer. Hotellage gut, sehr Nahe dem Capitol. Dennoch ruhig. Sehr angenehm insgesamt.

Gute Lage zum Capitol und Union Station. Die Umgebung hinter dem Hotel ist eher zu meiden. Leider gab es für diesen Preis kein Wasser auf dem Zimmer, es musste völlig überteuert im hauseigenen Shop gekauft werden. Fitness und Poolarea war sehr gepflegt. Das Restaurant war wegen Umbauarbeiten geschlossen. Im Quartier gibt es nur wenig Verpflegungsmöglichkeiten, besser mit dem Taxi in die Downtown fahren.

Customer service was so-so. We booked this hotel for a cheer competition and made multiple requests to be booked near each other. Reservation numbers were provided at their request and upon arrival we were again assured that we would be booked near each other. They did book us all on the 3rd floor but booked myself and daughter in the north tower with everyone else in the south tower. The towers don’t connect - so it was a huge disappointment for my daughter not to be near her teammates when a lot of emails and communication were sent to the hotel leading up to the reservation dates. The drain in the tub was also slow so you were standing in over an inch of water in the tub while showering. Room service was quick, but the food was not worth the price. The light to the pool is also very dim making it difficult to see children swimming in the pool. Disappointed overall at the experience

Stay was great but it took us about 45mins to get our car from valet Sunday morning before 7am.

Overall nice hotel. Its an older hotel but in pretty good shape. Bed was so-so, had a big tv and a small fridge though. A/C worked good but not as cool as i would have liked. Bathroom was clean, and people thst tended to the room did a great job. I did not enjoy the lobby being downstairs. The gift/food shop was nice. The dining was decent. Would stay again. Nicer than Washington court down the street.

Waited for several hours to check in. Finally at 6 room ready. Not on floor near my daughters room as requested. Housekeeping came at 8am 2 of tge 4 days. Door to room hinge broken so door wouldn't open all the way making it difficult to get luggage in and out of room. There for future city competition and out of 10 rooms requested to be together we had 2 different towers and 4 different floors.

The location is great. The breakfast buffet is just okay and rather expensive. Rooms were clean and staff was efficient and friendly.