The Last Hotel

My sister and friend were visiting from out of town. We've never been to St. Louis before and had heard about this new hotel opening up not too long ago. Our initial impression was that it was really nice. The room was nice, the staff appeared nice, everything was fine. However on on our second day there, we noticed that a little over $100 in cash was stolen from my sister's bag after the room was cleaned. The bag was left in the room while we went out for a four hours and we had come back to the bed made, yet the towels and couch were not cleaned up. We filed a complaint with the security but he seemed very nonchalant about the whole thing and said the credit cards could be frozen and that the "system" was down for checking the card keys so he couldn't know who was in the room and who had cleaned it. The whole thing was very strange. He did not offer to change our rooms or provide us with any money back. We checked out shortly after due to feeling uncomfortable about the whole situation. It was 7 pm and we decided to drive the 5 hours back home early that's how bad of an experience it was. We just wanted to get out of there. As we checked out the manager, Evan, did not offer to reimburse us for Saturday night (even though we did early check out) and he said he couldn't "due to the hour." The people there clearly did not care that their staff had stolen from us and violated our privacy. We will definitely not be coming back to that hotel or ST. LOUIS to say the least.

This is a unique and amazing hotel done in the modern European design and interior yet preserved some of old shoe factory ambiance. A neat hotel.

Couldn’t find a hotel on a visit to a Cardinals game. The city was 99% booked. The Last Hotel was available only because it had just opened weeks before and it was not well known. We were pleasantly surprised to find a beautifully renovated shoe factory with stylish decor and impeccable service. The downtown area location was close to most restaurants and the City Museum - we even walked to and from the Busch Stadium! We will return!

Wonderful hotel. Nice vibe and would stay again.

The Last Hotel is a gem! Housed in an old shoe factory, thus the word, “Last,” in the name, The last is a beautiful blend of historical and modern design. The room as spacious, the shower is fab and the restaurant/bar was beautiful. We received excellent service from Nate the bartender. I highly recommend The Last Hotel!