6/10 – Gut
27. Nov. 2024
Poor service and isolated
The reception desk was not particularly friendly. I arrived before check in time. I was told the room was ready but the hotel would not let me in unless i was going to pay 30 EUR. I said my check out would be early the next day and asked if they could waive such fees. I had to pay to get in the room. I find this approach greedy to say the least. I had sent messages via hotel.com to the hotel and they were never answered. Hotel room was clean. The coffee station inside the room had very little coffee and no creamer (i had to ho to the restaurant to get it). Close to the airport shuttle so conenient but there are absolutely no shops around to get even a bottle of water. Tetminal 2 hotels are better situated, this one is just surrounded by huge parling spaces.
Cristina
Cristina, Aufenthalt von 1 Nacht
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