8/10
Very nice hotel. Clean, good breakfast, and very comfortable room. Only issue was I booked a 1 bedroom king suite requesting a high floor. When I checked in I was told there was a maintenance issue causing me to not get the room a booked and was put in a studio King on the first floor. I asked if anything could be offered for me not getting the room I originally booked and paid for, there was no advanced notice of room change and nothing I could be offered for having to change rooms. I was hoping for either a credit on the room, additional points on my Hyatt membership, discount or comp room in the future. Other places I have stayed that had issues that didn’t stem from me were able to be more accommodating. I was disappointed in that but would still stay here again.
David
Aufenthalt von 1 Nacht