Very hard and slowly service, every time if you need extra towel or tissue, at least need to call 3 times and wait a few hours. The last 2 days, they have never got what you need to your room, even we called 4 times and waited 2 days until check out. I have never met the hotel service like that. Also the attic door suddenly open while we were in the room with kids, it dropped things everywhere, they didn’t even say sorry or didn’t say anything.