Hotel Imperial

3.0 star property
Hotel with restaurant, near Veracruz Harbour

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial

Balcony
Presidential Suite, City View | Desk, iron/ironing board, free WiFi, bed sheets
Balcony
Reception
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Free toiletries
The price is $46
includes taxes & fees
$37 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Satellite channels
Wardrobe or closet
Living room
Daily housekeeping
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • Sleeps 2
  • 2 Double Beds

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/tub combination
Satellite channels
Wardrobe or closet
Living room
Daily housekeeping
  • 312 sq ft
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Satellite channels
Daily housekeeping
Wardrobe or closet
Desk
  • 176 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
2 bathrooms
Shower/tub combination
  • 462 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Minibar
Free bottled water
Satellite channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Miguel Lerdo #153, Col. Centro, Veracruz, VER, 91700

What's nearby

  • Zócalo - 1 min walk - 0.1 km
  • Veracruz Cathedral - 2 min walk - 0.2 km
  • Veracruz Harbour - 3 min walk - 0.3 km
  • Malecón de Veracruz - 5 min walk - 0.5 km
  • Veracruz Aquarium - 4 min drive - 3.8 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 28 min drive
  • Veracruz Central Station - 8 min walk

Restaurants

  • ‪Bar Prendes - ‬1 min walk
  • ‪Sunset Coffee & Beers - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Gran Cafe del Portal - ‬1 min walk
  • ‪Restaurant Bar Prendes - ‬1 min walk

About this property

Hotel Imperial

When you stay at Hotel Imperial, you'll be just a 5-minute drive from Veracruz Harbour and Veracruz Aquarium. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Colonial hotel is also within a short drive of Plaza Las Americas Shopping Mall and World Trade Center Veracruz.

Languages

English, Spanish

At a glance

Hotel size

  • 37 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1794
  • Safe-deposit box at front desk
  • Colonial architecture

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz

Frequently asked questions

Are pets allowed at Hotel Imperial?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Imperial?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Imperial?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Imperial?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (10-min drive) and Big Bola Casino (11-min drive) are both nearby.
Are there restaurants at or near Hotel Imperial?
Yes, there's an onsite restaurant.
What's the area around Hotel Imperial like?
Hotel Imperial is in Malecon, a short 8-minute walk from Veracruz Central Station and 3 minutes' walk from Veracruz Harbour.

Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Amber, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
oralia, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Everything great foo ok overall i well recommended .
Javier, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The place is very nice but is noise because the ubication, great place high recommended
Rey de jesus, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lauren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

FRANCY, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities
Verified Expedia guest review

8/10 Very Good

Wonderful, charming stay
Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Maria, 2-night trip
Verified Orbitz guest review

8/10 Very Good

Good
Maximino, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and awesome staff. We will definitely stay here again
1-night family trip
Verified Expedia guest review

6/10 Good

Hotel was ok
Hotel was ok. But a bit outdated. Location is great
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Jose, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very Good

The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.
1-night trip
Verified Expedia guest review

8/10 Very Good

Wonderful
For the price it is very good
3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nice hotel close to the Port
Nice area, music playing til the wee hours but you couldnt hear it after falling asleep, AC, remodeled 1 year ago. Rooms available facing plaza. Outdoor/Indoors Restaurants right outside hotels. Church across the street. Public dancing for 1 hour in plaza (Danzones), walking distance to the malecon (port), boat tours available, shopping, lots of ice cream shops
rosarito, 3-night trip
Verified Expedia guest review

8/10 Very Good

in the middle of everything
Walk outside and run into the zocalo, the main plaza, downtown local & tourist shopping, the church, restaurants. Just around the corner from the Parroquia and the pier for more shopping, eating and people watching. Sometimes you can board & visit foreign ships. Back to the hotel, it's charming and super clean. Modernish and very charming. The personnel is solicitous and sweet, always going out of their way to be helpful.
Verified Expedia guest review

2/10 Poor

Terrible
I arrived the 27 th of January the girl at the desk was on her cell was chatting , not speaking English I told her I have confirmation # she said que es esto I explain to her that means I paid the room and I like to see the room she brought me in the room I never see something like that in all my life I travelled in 46 country's I feld very low after two hours I came back took my luggage and I left I was trying to contact with Expidia .ca not Eble I was very angry I paid 321.00 $ for out ,,,,, any hope I will get my money back that's my question??????????
Verified Expedia guest review

2/10 Poor

WORST STAY EVER
The hotel has no quality control. The first room didn't have a door between the bathroom and the room, then the towel were dirty, all the carpets and the hotel is not clean, noise and with bad service. The toilet was broken and flooded the room. This is by far the worst hotel i have ever stayed. I don't recommend this hotel AT ALL.
Verified Hotels.com guest review

4/10 Fair

Bad hotel in a great location
Poor access with no parking, and no help with luggage. Shower leaked badly all over the bathroom, and toilet did not flush properly. No place to sit except on the bed
Verified Expedia guest review

8/10 Very Good

Faded elegance. Staff speak little English no hot water most of time. Beds were good. AC worked. Our room at the back was quiet. We would stay there again.
Verified Hotels.com guest review

2/10 Poor

rundown
Staff were awful! Hotel was once beautiful but is seriously rundown! Location was excellent!
Verified Hotels.com guest review

4/10 Fair

Give it a miss
This hotel is in a superb situation, overlooking the main square, which is very noisy, the first impression of the room was good what with the old style furniture, 4 poster and view from the balcony of the square and cathedral, Thats as good as it gets the bathroom was appalling with cracked basin, broken toilet seat, cracked and dirty tiles and no hot water for 4 out of 5 days. The main hotel lobby is interesting because of the original architecure and elevator but is open to the elements the netting stops the birds getting in but not the feathers or the crap, give it a miss. The hotel has obviously had glory days and the present owners must seem to think all the original work is still under guarantee, because they are certainly not trying to put it right themselves
Verified Expedia guest review