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Hotel Valencia Santana Row

4.0 star property
Mountain hotel with outdoor pool, near Santana Row Shopping Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Valencia Santana Row

Exterior
Street view
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Lobby
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Parking available
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Limo/town car service
  • Terrace

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is $354
includes taxes & fees
$309 per night
Jan 19 - Jan 20, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room | Premium bedding, minibar, in-room safe, desk

Traditional Double Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communication Room)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 355 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Aloft San Jose Cupertino

Pool
Pet friendly
Free parking
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is $134
includes taxes & fees
$116 per night
Jan 3 - Jan 4, 2025
Aloft San Jose Cupertino
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About the neighborhood

Map
355 Santana Row, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 3 min walk - 0.3 km
  • Westfield Valley Fair Shopping Mall - 4 min walk - 0.4 km
  • Winchester Mystery House - 6 min walk - 0.6 km
  • PayPal Park - 6 min drive - 6.4 km
  • SAP Center at San Jose - 7 min drive - 6.9 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Oakland Intl. Airport (OAK) - 41 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 50 min drive
  • San Jose College Park Station - 6 min drive
  • Tamien Station (Caltrain) - 8 min drive
  • Sunnyvale Lawrence Station - 9 min drive

Restaurants

  • ‪Eataly - ‬5 min walk
  • ‪Lady M Cake Boutique - ‬8 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Yard House - ‬3 min walk

About this property

Hotel Valencia Santana Row

Hotel Valencia Santana Row features a rooftop terrace and puts you just steps from Santana Row Shopping Center. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Mediterranean hotel include a fitness center and a terrace. The helpful staff and location get great marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (2 total, up to 70 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (USD 59.54 per night; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Access to nearby health club
  • Golfing nearby
  • Winery tours nearby

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 50-inch TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 for adults and USD 15 for children

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Covered valet parking costs USD 59.54 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Is there a pool at Hotel Valencia Santana Row?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hotel Valencia Santana Row?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Valencia Santana Row?
Yes. Valet parking costs USD 59.54 per night.
What are the check-in and check-out times at Hotel Valencia Santana Row?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Valencia Santana Row?
No, this hotel doesn't have a casino, but Casino M8trix (8-min drive) is nearby.
What is there to do at Hotel Valencia Santana Row and nearby?
Hotel Valencia Santana Row has an outdoor pool and a fitness center, as well as access to a nearby health club.
Are there restaurants at or near Hotel Valencia Santana Row?
Yes, there's an onsite restaurant.
What's the area around Hotel Valencia Santana Row like?
Hotel Valencia Santana Row is a short 3-minute walk from Santana Row Shopping Center and 6 minutes' walk from Winchester Mystery House. Travelers love the hotel's prime location.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

wendell, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

they upgraded us for our anniversary and room was gorgeous and so was the view! Room was super clean and comfortable the bed felt amazing ! The staff was amazing and made us feel comfortable and welcomed!
Gianna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jennifer, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Seung hyun, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amardip, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

YONG, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Manny, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Need to Tighten up the Ship
The hotel itself is lovely. It is in a very walkable area of Santa Clara. Four things that can be Improved upon. 1) ensure all rooms are in working order. The coffee pot was broken in that. It spilled water all over the counter and floor, but did not make coffee. The shower was a little backed up, which meant you were standing in a puddle of water while showering. The bathtub stopper was broken. If you wanted to take a bath, you could not. 2) Train the front desk personnel a bit more. The front desk didn’t have a lot of answers. They were nice, not extremely helpful. 3) Coordinate front desk and valet. We called the front desk to have our car brought up as is the protocol when checking out. We waited about five minutes and were approached by a valet person. He asked what kind of car we had. When we told him what kind of car we had, he said it would be about five minutes or so since we had just put in our request. We told him we called and put in our request at least 15 minutes prior. He showed us his handheld device that said we had just put our request in. Obviously, he was wrong and he was nice about it, but, this snaffu made us late, picking up our daughter. 4) Offer customers something to make up for the imperfections of their (our) stay. Anything small; a $50 credit, a room upgrade for “next time.” Anything. Something would be nice to make them (us) feel like coming back.
Lucy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

DEJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vahe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabella, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Sarah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Girls Trip
We had a great stay and will definitely be back.
Thu, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was Great.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Perfect comfortable stay!
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great location - nice facility - most of the staff were fantastic
Pradeep, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was clean and convenient
Jaewoo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Avi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frankie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leon, 2-night trip
Verified Expedia guest review