When I arrived with my group at 8.40 pm, there was just 1 lady at the reception. She had to attend everything, and we had to wait 20 minutes for check-in. At our departure, I paid the bill the day before in order to avoid problems at the last moment. However, they made an error, which they corrected at the last moment; I almost lost my train.
The bathrooms are only superficially cleaned (in particular, there is a lot of mildew).