1520 Av. de las Américas Country Club, Guadalajara, JAL, 44610
What's nearby
Minerva Roundabout - 3 min drive - 3.6 km
US Consulate General Guadalajara - 4 min drive - 4.0 km
Basilica de Zapopan - 5 min drive - 4.1 km
Guadalajara Cathedral - 6 min drive - 5.6 km
Telmex Auditorium - 6 min drive - 5.2 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 43 min drive
Restaurants
Botánico Comedor Social - 5 min walk
Glorieta Colón - 4 min walk
Cafecho Mil500 - 1 min walk
Brick Steakhouse - 1 min walk
Sky Bar At AC Hotel - 1 min walk
About this property
City Express Plus by Marriott Guadalajara Providencia
At City Express Plus by Marriott Guadalajara Providencia, you'll be just a 5-minute drive from Avienda Chapultepec and Minerva Roundabout. Free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Also, US Consulate General Guadalajara and Basilica de Zapopan are just a 5-minute drive away.
Languages
English, Spanish
At a glance
Hotel size
150 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Working away
24-hour business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Tile flooring in room
Room amenities
Be entertained
Flat-screen television
Premium cable channels
First-run movies
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Plus Guadalajara Providenci
City Express Plus Guadalajara Providencia
City Express Plus by Marriott Guadalajara Providencia Hotel
Frequently asked questions
Does City Express Plus by Marriott Guadalajara Providencia offer free cancellation for a full refund?
Yes, City Express Plus by Marriott Guadalajara Providencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Express Plus by Marriott Guadalajara Providencia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Plus by Marriott Guadalajara Providencia?
Yes, there's free self parking.
What are the check-in and check-out times at City Express Plus by Marriott Guadalajara Providencia?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM.
Is there an onsite casino at City Express Plus by Marriott Guadalajara Providencia?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
What is there to do at City Express Plus by Marriott Guadalajara Providencia and nearby?
Recommended spots to visit include US Consulate General Guadalajara (2 mi) and Minerva Roundabout (2.2 mi), along with Charros de Jalisco Stadium (2.4 mi) and Basilica de Zapopan (2.5 mi).
What's the area around City Express Plus by Marriott Guadalajara Providencia like?
City Express Plus by Marriott Guadalajara Providencia is a short 7-minute walk from Punto Sao Paulo Shopping Center and 11 minutes' walk from Guadalajara Country Club.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 24, 2024
Would be good to have bottled water available 24/7
Matthew
Matthew, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Humberto
Humberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Guadalajara
It was, Continental breakfast was perfect
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Francisco
Francisco, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 27, 2024
Hector
Hector, 3-night trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2024
Needs more attention to providing the right room
Reception gave me the wrong room , when I opened the door there was someone else
Gabriel
Gabriel, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 25, 2024
Motel chain acquired by Marriott. Only has the Marriott name, but they’re not familiar with Marriott benefits and/or policies. Front desk staff doesn’t speak English. Hotel is a decent 3 star hotel in a great location, but overcharges by using the name Marriott.
Raul
Raul, 1-night business trip
Verified Expedia guest review
6/10 Good
Aug 16, 2024
When closing my room door I discovered that applying a small amount of pressure to the “closed and locked” door resulted in it opening easily. I informed the front desk and I was told maintenance would check it out. I returned to my room late evening only to discover nothing had been done. So much for safe and secure accommodations.
Jorge
Jorge, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Salvador
Salvador, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
Jose
Jose, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Javier Anuar
Javier Anuar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 26, 2024
Todo bien
Ana Sofía
Ana Sofía, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 25, 2024
I didn't spend much time in the property as I was traveling for business, but it was clean and neat.
Juan
Juan, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 24, 2024
Teresita
Teresita, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 23, 2024
Brian
Brian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 13, 2024
great rest
very confortable
Luis Gustavo
Luis Gustavo, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Apr 4, 2024
Awful experience. Surprised about this Marriot property. I checked in 7.27pm on Wednesday 04/03. Got room 221, and first thing I do getting into the room is use the restroom and take a pee… try to flush toilet and it was already clogged… my wife can’t use it now. Ok let’s call front desk! Phone in the room has no cord… crap! ok let’s walk back to front desk and tell them about the 2 issues: toilet and phone. I would expect a new room by now but they said a maintenance worker is on the way… ok we are back into the room 221 and 5mins later maintenance guy comes connects a cord to the phone and tries to unclog toilet with no luck even after trying for a while, again I would expect a quick reaction from Marriot team and get a new room, but no I’m told to wait and they will be back and let me know … 25 mins later no one has contacted us, I decide to pack my stuff and make a show at the lobby while other customers look at me as I make my rant to the lady in front desk. She doesn’t really care much looks unbothered and told me to speak with manager who is another lady that shows off minutes later. This new lady ‘Fatima’ tells me ‘oh your issue hasn't been solved yet?’… really? What kind of weird world and communication issues does this hotel staff has??? Finally she gets me a new room and a courtesy breakfast… total 50minutes to get a working room, nice record!
Marco
Verified Expedia guest review
10/10 Exceptional
Mar 8, 2024
todo perfecto
Lorena
Lorena, 1-night business trip
Verified Expedia guest review
4/10 Fair
Dec 12, 2023
Mal hotel.
Me hospede ahi por ser un hotel nuevo. Mal servicio en general, desde la recepción del piso 1 y el check inn se percibe una falta de entrenamiento. No es un tema del perfil de la gente, simplemente no tienen guia o buena gerencia. El desayuno no estaba listo hasta las 6:45 am y a medias y de pobre calidad, muy amables pero sin entrenamiento. Unas botellas de agua que son mas plastico que agua, el baño no funciona correctamente el flush. Almohadas baratas. Un buen hotel el Staybridge Novena, Fiesta o Hilton Midtown. Este no vale la pena, esta destinado ha ser un hotel de muy bajo costo y mal servicio.
Javier
Javier, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2023
Great amphitheater and meeting places.
Celisse
Celisse, 1-night trip
Verified Expedia guest review
4/10 Fair
Jun 14, 2023
My flight was delayed which caused me to arrive at 1am at the hotel. Their check in time ended at midnight so I was left stranded in their lobby unable to find a place to stay at a hotel that night. I requested a refund for 1 night from the hotel staff, they said I need to contact Expedia. I contacted Expedia and they tried to reach the hotel manager for refund approval but hotel management denied the refund request for the night that I was unable to check in to stay my first night. That’s not right and I will be staying elsewhere next time.