2/10
We had such a bad experience at cysuites. Being my first time in Kenya,My wife recommended but when we went the room was nothing like the photo. The apartment has water damage the floors were cracked, Sink was stained and no pressure in the water, the tap was also lose, when we asked for room change, the other available room was on a top floor there is no lift and we had many heavy bags . we had to sleep in the apartment despite it not meeting environmental safety standard. we only stayed on night and could not even get a refund of the night we didn't stay. Overall the apartments need renovation and customer service was terrible. I would not recommend it to anyone anf im definitely never going back there.



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