AlSalam Grand Hotel & Hotel Apartments

Had a great and comfortable stay. Lodged in one of the apartments and found it well-equipped just as advertised. The gym, pool, and steam room were the highlights of my stay. Moreover, the one-minute walk to the nearest metro station is another perk I liked.

Awesome

Convenient location near Metro. Supermarket next door, great deli. View from pool amazing!

Check in was not very professional. The apartment was a good size and the balcony was welcome. There was cockroaches in the kitchen. Not good. Furnishing are somewhat tired and need renovation. If you require soap in the toilet I was told this was an extra. 2 small bottles of water were provided. Additional water is chargeable. Not good. 2 tea bags were provided if you require extra that is also chargeable. Not good. The reception area has hole and marks on the wall where clocks were once mounted. First impressions not good. Check was hopeless they couldnt find the booking. Once found the woman who had started to check us in then passed us to someone else. That all took a lot of time. The location was not particularly good it is quite a long way from the centre of Dubai and there are very few restaurants that are walkable to. The kitchen was well equipped but no washing machine so you need a laundrette if you stay for any length of time. HOWEVER THE KITCHEN DID COME WITH COAKROACHES AND we had to wash cups and plate as dead ones were in the cups. The housekeeping guy was helpful in advising a takeaway restaurant but the food was disappointing. I have stayed many places in Dubai and this was one of the worst. You have to enter the hotel from the back and that doesn’t feel welcoming. This hotel needs some serious re-management. I would not stay here again unless some serious changes were made. We had to ask for bathrobes and extra towels as only one towel was provided.

Very much enjoyed my stay here , the place is comfortable, Mahfoud at the receiption gave us a super excellent check in at the middle of the night , the rooms are spacious, will definitely come back every time , thanks for all the kind staff